We are looking for enthusiastic Customer Service Agents with a passion for customer service to join a dynamic team on a major project for a large UK Financial Services company, assisting with inbound calls and email queries from existing customers and preforming administrative activities.
Candidates will be required to work 37.5 hrs per week Monday to Friday between the operational hours of 8am to 6pm, with alternate Saturday mornings from 9am-1pm.
When a Saturday is worked the time is given back in lieu.
Reporting to the B2B Head of Marketing, you will be responsible for coordinating and developing lead generation campaigns for UK and International audiences, to promote brand awareness.
This is a fantastic opportunity to work with an innovative educational provider on a six-month interim basis covering maternity.
Our zero-hour contract offers flexibility to our employees.
We provide the opportunity to work without being tied to a fixed number of hours each week and create the flexibility you need in your work-life balance!
No sales experience required however experience in handling customer over different platforms (emails, calls etc) is essential.
Industry experience, Previous experience in call center environments, Superb customer services & communication skills, Good IT skills (especially Excel), Personable and engaging, Treating Customers Fairly.
This role includes working on Managing customer billing workflow, admin work, answering customer emails and the occasional customer telephone call.
Our client is looking for an experienced Technical Supply Chain Risk Consultant to review their 3rd Party connectivity and technical risks across the organisation.
We are looking for ambitious and motivated Fraud Customer Advisors to join our clients Fraud team that supports everyday banking customers.
You will be providing telephone support to identify and investigate fraudulent activity on current and savings accounts.
This is a fully remote role, and you will be required to work 40 hours per week, working a condensed 4 day working week shift pattern of 4 days on and 4 days off.