Experience of using ITSM software (Halo highly desirable ) to for ITIL/Service support processes.
Good understanding of the ITIL Framework.
General
My client requires an experience desktop support analyst who has experience working in public sector (healthcare preferred) to join their busy service desk team support 700 -800 users based 3 days per week in their manchester office
Reed Talent Solutions are working with Fujitsu to appoint (4x) 1st Line support engineers to their offices in Manchester.
Fujitsu's purpose is to make the world more sustainable by building trust in society through innovation.
They offer a broad range of products, services and solutions, and have approximately 124,000 employees supporting customers from over 50 countries and regions.
Innovation: Work with the wider organisation toidentify opportunities for the use of data science techniques to support business processes, maximise insight and drive benefits realisation.
General
The role focuses on applying machine learning, statistical analysis, and data mining techniques to predict, classify, and uncover insights from the organisations data.
To leverage data science to drive the strategic direction of our data-driven initiatives, enhancing decision-making and operational efficiency.