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Our client is a market leading manufacturing and wholesale operation producing and providing specialised parts for a variety of sectors. They have organically grown to become one of the largest producers in their sector priding themselves on quality, delivery and customer service. They have been successfully operating for over 60 years, with a turnover in the region of £10 million and employing a skilled staff of around 100 at the 2 factories in Great Yarmouth. Due to continued growth and success an exciting opportunity has arisen for a Sales & Customer Service Team Leader to deliver an outstanding level of customer care from enquiry to delivery and aftersales support Responsibilities: Manage, develop and grow the team Support the external sales team Manage customer relations activities, from enquiry - quotation - order - manufacturing - aftersales Work closely with internal departments, such as production, technical, quality, logistics, purchasing & accounts to provide excellent customer service Control Enquiry register, prepare analysis monthly and review performance to meet/improve KPI's Review /update cost sheets, checking stock, material availability, etc Understand/ complete the customer review forms and be part of the team to improve these Develop the job role as the company continues to grow Requirements: Team leader/manager experience within a customer service/sales team Manufacturing and or engineering and or wholesale sector experience Sound knowledge of CRM systems Working hours: Monday - Thursday 0800 to 1630, Friday 0800 to 1530 Salary to suit experience 25 days holiday plus bank holidays Pension Free parking
Facilities Manager Location: Great Yarmouth Job Type: Temporary We are seeking an Interim Facilities Manager to oversee the management of two premises and facilities. This role will be on a temporary basis on a rolling week by week basis and is likely to last around 6 month. Our client is seeking and experienced facilities Manager who can ensure that the business site's remain an attractive, safe, secure, clean, and welcoming environment. As a primary key holder, you will be hands-on in ensuring the smooth operation of all areas of the site, including maintenance, security, and assisting in porterage and caretaking services. Day-to-day of the role: Oversee site and grounds maintenance, ensuring a high standard of care and presentation. Manage facilities Health & Safety, ensuring compliance with regulations and best practices. Coordinate with contractors, oversee security measures, and assist in managing cleaning and catering services. Act as the primary key holder, ensuring the security of the business premises. Supervise and line manage the Facilities Team, providing leadership and direction. Responsible for budgeting, both reactive and planned maintenance, and the establishment and review of annual contracts. Collaborate with and support partners as required. Required Skills & Qualifications: Proven experience in facilities management. Strong understanding of Health & Safety regulations and the ability to enforce them. Excellent organisational and leadership skills, with the ability to manage a team effectively. Experience in budget management and maintenance planning. Good communication skills and the ability to work collaboratively with various stakeholders. Flexibility and a hands-on approach to problem-solving and task management.
Facilities Manager Location: Great Yarmouth Job Type: Temporary We are seeking an Interim Facilities Manager to oversee the management of two premises and facilities. This role will be on a temporary basis on a rolling week by week basis and is likely to last around 6 month. Our client is seeking and experienced facilities Manager who can ensure that the business site's remain an attractive, safe, secure, clean, and welcoming environment. As a primary key holder, you will be hands-on in ensuring the smooth operation of all areas of the site, including maintenance, security, and assisting in porterage and caretaking services. Day-to-day of the role: Oversee site and grounds maintenance, ensuring a high standard of care and presentation. Manage facilities Health & Safety, ensuring compliance with regulations and best practices. Coordinate with contractors, oversee security measures, and assist in managing cleaning and catering services. Act as the primary key holder, ensuring the security of the business premises. Supervise and line manage the Facilities Team, providing leadership and direction. Responsible for budgeting, both reactive and planned maintenance, and the establishment and review of annual contracts. Collaborate with and support partners as required. Required Skills & Qualifications: Proven experience in facilities management. Strong understanding of Health & Safety regulations and the ability to enforce them. Excellent organisational and leadership skills, with the ability to manage a team effectively. Experience in budget management and maintenance planning. Good communication skills and the ability to work collaboratively with various stakeholders. Flexibility and a hands-on approach to problem-solving and task management. Please do apply if this role is of interest to you or call Norwich Facilities and ask for Dan to discuss further.