To be successful in this role, your must have a minimum of 5 to 8 years of facilities management experience within construction or infrastructure projects, ideally with some rail experience.
Our client specialises in the leasing and asset management of all types of railway rolling stock and associated equipment.
The company has sites in London, Long Marston and Derby, however this role will be based in Long Marston.
We are working with a leading facilities maintenance provider to recruit an experienced Facilities Helpdesk Manager to join and lead a team across various FM key accounts at their office in Kenilworth.
Duties include
Management of the helpdesk function, line management of team of helpdesk coordinators.
Managing the end to end process of reactive call management, including logging of the work, liaising with the operational teams, uploading of any relevant documentation, customer expectation management, communication with the customer through the journey, and closing the job in the system.
We are a startup property management software platform designed to simplify and streamline the rental property management process for landlords, property managers, and letting agents.
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