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Facilities & Property Asset Manager! Salary: £60,000 Location: Hybrid - 4 days office (East London, close to Stratford), 1 day home Are you an experienced Facilities & Property Asset Manager with a passion for excellence? If so Join this leading housing company situated in East London and play a vital role in maintaining and developing their facilities and asset management services. Role Overview: You will oversee a growing portfolio of residential projects across Newham and local areas, ensuring their homes are well-maintained, secure, clean, and compliant with all statutory requirements. Your commitment to delivering excellent customer service to all residents will be paramount. Key Responsibilities: " Manage overall services provided within the facility. " Procure, project manage, supervise, and coordinate contractor work and service contracts/suppliers. " Inspect completed work, address deficiencies, and produce detailed reports. " Prepare tender documents for maintenance and facilities management contracts. " Supervise their term partnering maintenance contract for all buildings and homes. " Oversee defects works, liaising with Development and Construction teams, managing works under defects liability periods. " Lead their energy centre strategy, maintaining communal facilities, heat networks, and managing energy procurement and billing compliance. " Develop Asset Management systems for long-term maintenance and refurbishment. " Collaborate with the new homes team on future developments and project handovers. " Direct and coordinate essential services such as reception, security, maintenance, cleaning, and waste disposal. " Produce monthly and quarterly reports on service efficiency and budget performance. " Adopt efficient procurement practices for maximum value for money. " Maintain comprehensive records to ensure a 'Golden thread' in asset data. " Conduct post-work inspections. " Implement customer surveys following repairs. " Plan space allocation and resource utilisation for new or reorganised buildings. " Respond to emergencies and urgent issues. " Develop annual maintenance and service budgets, assisting with service charge forecasts. " Ensure proper care and landscaping of surrounding grounds. " Interview and hire facility employees and contractors as needed. Knowledge, Skills, and Abilities: " 5 years of facilities or asset management experience in the residential and real estate market. " Degree in Construction, Project Management, Facilities Management, or a related field. " Strong understanding of current and future Building Safety requirements. " Excellent organisational skills in a dynamic facilities management environment. " Proven track record of delivering high-quality customer service and satisfaction. " Strong project management skills. " Analytical and problem-solving abilities. " Solid understanding of public procurement and negotiation skills. " Excellent interpersonal, relationship-building, and networking skills. " Ability to multitask and prioritise workloads effectively. " Strong presentation skills and inclusive meeting management. " Confident decision-making. " Excellent time management. " Team player with leadership and motivational skills. " Clear and concise writing skills for handling complex documents. " IT fluency with property management and maintenance software, as well as proficiency in Excel and Word. Personal Style and Behaviour: " Driven and results oriented. " Trustworthy and credible role model. " Highly motivated with strong work standards and ethics. " Confident personality with strong interpersonal skills for effective stakeholder management. " Ability to make sound judgments in challenging situations. " Team player who can contribute to wider project objectives. Apply now for this excellent opportunity and make a significant impact on the quality and safety of their residents' homes! Apply now to be part of a dedicated team committed to delivering exceptional facilities and property asset management.
Your new company We are working exclusively with a leading veterinary services provider in their search for a Regional Property/Facilities Manager for their southern regions. This is a home-based role with site travel. Your new role As Regional Property/Facilities Manager you will be responsible for contract management and effective delivery by our client's maintenance providers delivering responsive and planned repair & maintenance services across a diverse portfolio of assets across southern England and Wales. Key duties will include: Ensure statutory, compliance, lease/legal and H&S obligations are met within the terms of the maintenance contract. Ensure best value, quality standards and budgets are met. Provide technical support and guidance to colleagues, practices and other stakeholders in relation to property, statutory, budgetary and policy matters and central repairs & maintenance systems. Ensure responsive, planned and cyclical repairs & maintenance, and minor refurbishments are carried out in line with standard organisational specifications, policy and processes. Ensure continuity of business is maintained at all times. Monitor and report on any relevant Key Performance Indicators, Service Level Agreements and ensure all work is in line with CDM/Planning/Building Control regulations. Comply with all commercial, financial and operational standing orders, processes and timescales. What you'll need to succeed To succeed in this role you will require relevant experience in a Property/Facilities Management role across a diverse portfolio comprised of a high volume of properties, ideally within a retail environment. You will also require: Experience in a responsive repairs & maintenance environment. Experience of managing budgets/capital and operational expenditure. Experience/knowledge of Principal Contractor duties under CDM regulations. Knowledge of diagnosis and resolution of common building faults and resolutions. Technically competent with the ability to think analytically in a logical and systematic manner which shows a structured approach to organising work. Good knowledge of Building Regulations/Planning/CDM Ability to plan and manage own workload to achieve deadlines. I.T. literate and proficient on Microsoft Office packages and maintenance software/systems. Your experience will be from a Facilities Management, Surveying or Construction Project Management background. Be used to dealing with a diverse workload simultaneously. Review supplier performance, price submissions and negotiate to secure best value. Experience of interpreting reports and quotations and making recommendations based on knowledge and experience. What you'll get in return When successful in securing this role you will receive a permanent contract with a market-leading veterinary services provider with impressive and ambitious continued growth plans. You will have the opportunity to manage a significant portfolio of diverse assets. You will also receive: £60,000 salary Car allowance Annual bonus 25 days leave bank holidays Various other company benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk