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We are seeking a proactive and solutions-oriented ER Advisor to join our client, a provider within Early Years education. The ER Advisor will play a crucial role in managing Employee Relations matters across their multiple sites, collaborating with the wider People Team to ensure effective communication with employees within an open and supportive culture. This is a hybrid role with four days working remotely and one day based at their Central London offices. Acting as a trusted advisor to senior management on complex ER matters you will provide expert guidance and recommendations. You will also conduct training sessions for line managers on best practices for conducting investigations, disciplinary procedures, and fostering a culture of self-sufficiency among managers. You will develop and implement ER policies and procedures in alignment with company values and legal requirements; in addition to the revision of people policies, procedures and written communications to generate positive outcomes in the future. As manager of the ER tracker system, you will accurately document and monitor employee relations cases in conjunction with the wider people team and analyse employee feedback on a regular basis. The ideal candidates will have: Previous experience within an ER role Strong knowledge of HR procedures and Employment law Experience in managing ER cases and conducting investigations. Solid HRIS/ER tracker system knowledge Exceptional written and verbal communication skills Ability to remain calm in fast paced environment. Strong negotiation skills and ability to influence multilevel stakeholders. The salary for this role is paying up to £44,000 plus benefits including pension, 25 days holiday bank holidays and annual wellness day, 50% childcare discount, retail discount scheme, L&D support, Employee Assistance Programme
We are currently recruiting for a confident, hands-on Employee Relations Advisor to join our team. You will be the first point of contact for all ER related queries. It will be your remit to receive general ER enquiries from across the group and assess them for escalation and/or the appropriate advice. You will be tasked with giving commercially focused and pragmatic advice across varying disciplines, such as: absence management, flexible working, disciplinaries, grievances, performance management, employee welfare and much more. It will also be your remit to ascertain the complexity of each enquiry, record it, and identify when to escalate. Hours of work are 09.00 17:00 but a degree of flexibility will be required due to the nature of the role. This is a hybrid remote based role (office and home) which will also require travel between our sites. Responsibilities: Be the first point of contact for all things ER related. Record and collate all ER casework, ensuring our records are always up to date. Manage employee relations cases effectively, ensuring consistency throughout our businesses. Utilise your experience of ER and employment law, when giving that advice. Identify more complex ER cases and escalate to the Head of ER where necessary. Act as the lead for absence management; working with line managers to conduct welfare meetings, manage our occupational health relationships and find suitable resolutions. Coach and support line managers across all ER disciplines to ensure the consistency of our people management. Support line managers in finding and delivering suitable and effective resolutions, to include all formal processes, contractual matters, policies, and general queries. Develop and maintain strong working relationships with line managers. Develop and maintain a good working knowledge of relevant employment law, legislation, and best practice; in order to carry out the role to the highest level. Experience: This role will suit an individual who currently works in an ER advisory role, operating in a hands-on capacity, who is looking to take on more responsibility. We are not just looking for an advisor, we are looking for someone who is capable of practicing what they preach, confidently and pragmatically. Demonstrating an ability to execute best practice and process, whilst also engaging and influencing others. To succeed in this role, you will: Be self-confident, approachable, and proactive in the way you carry out your work. Have an excellent understanding and knowledge of ER, employment law and relevant legislation, with an awareness of the importance of keeping up to date. Be commercially driven, with a pragmatic approach to HR and a real focus on reaching suitable resolutions. Have excellent communication skills, with an emphasis on your written communication. Have the ability to build relationships at all levels. Be able to multitask and prioritise your workload, dependant on the needs of the business. Have the ability to immerse yourself in company policies and procedures; specifically, HR policies, contracts of employment and their practical application. Have experience of case management and exposure to the full life cycle of ER cases. Have experience of coaching and training line managers. Hold a full UK driving licence. Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more If supporting the local community, engaging with charities and having the opportunity to give something back' interests you, you have the opportunity to take an extra day to support this with a Volunteering day. We also offer a wide range of discounts including a kids pass giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law. REF-213 885
Our client is looking to hire an ER Advisor on a permanent basis. This roles does not offer hybrid working and will be based in the office Monday-Friday, with travel to other sites required (travel will be paid for). Client Details You will be joining one of the leading providers within the airline catering industry, supporting a team of over 200 employees based at 3 different UK airports and a distribution centre in Slough, where this role is based. Description Manage and resolve complex employee relations issues. Conduct effective, thorough and objective investigations. Identify trends and recommend solutions to improve employee engagement and retain talent. Provide day-to-day performance management guidance to line management. Work closely with management and employees to improve work relationships. Provide HR policy guidance and interpretation. Profile A successful ER Advisor should have: A CIPD Level 5 or strong working knowledge of UK employment law. Excellent understanding of HR practices, with demonstrable experience in a similar role. Ability to manage multiple priorities within a fast-paced environment. High level of integrity and professionalism. Strong problem-solving and decision-making skills. Job Offer A competitive salary ranging between £38,000 to £45,000 per anum plus further benefits.