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The Role: We have a fantastic opportunity for a Motor Insurance Sales and Renewals Handlerto join us at our newly renovated and stylish head office in Harrogatetown centre. Providing an efficient and professional service to assist our clients when selling and arranging a motor insurance policy . Working closely with your team and providing excellent levels of customer service, strong verbal and written communication skills are required, as well as a desire to join a fast growing, energetic and modern business who invest in the development and wellbeing of all colleagues. It's an exciting time to be joining Jigsaw Insurance, as we continue to expand the team and provide a range of products and services to in excess of 200,000 customers. We operate a culture of continuous improvement, you will be encouraged to share ideas, help find solutions and where appropriate you will own these ideas through to implementation. This ethos promotes creativity throughout the business and ensures we do not rest on our laurels. Our Motor Insurance team work 37.5 hours per week, 9am till 5.30pm Monday to Friday. Working on a hybrid basis consisting of two choices; 1 week in the office followed by 2 weeks working from home Work full time from the office The Role Providing verbal assistance and support to assist our customers when selling and arranging a motor insurance policy. Building and maintaining long standing client relationships Identifying opportunities to upsell additional products, which may suit a particular customer needs Completing administrative tasks accurately and efficiently. Providing a constantly high standard of customer service, and complying with Financial Conduct Authority (FCA) requirements (full training and support will be provided from our in-house training academy) Working as part of the motor team, in a fast paced environment, with a focus on building customer loyalty and delivering exceptional levels of customer service. The Candidate The ideal candidate is upbeat, enthusiastic and passionate about helping customers. You will also be an effective communicator, who has a good standard of written communication and who is empathetic and understanding when speaking to customers and colleagues. You should be an organised individual, who is able to work efficiently whilst maintaining attention to detail. On a day to day basis you will deal with a variety of different queries and tasks, and therefore you will be adaptable and able to work methodically to make logical decisions in line with Jigsaw's policies, processes and procedures. Ideally one years sales experience 5 GCSE's or Equivalent including Maths and English Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more If supporting the local community, engaging with charities and having the opportunity to give something back' interests you, you have the opportunity to take an extra day to support this with a Volunteering day. We also offer a wide range of discounts including a kids pass giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law. REF-214 104
Does this describe you? You're a people person and naturally adapt your style to match who you're speaking with. You're persuasive and enjoy influencing people to change their perspectives. You want your work to have an impact and derive satisfaction from helping people out of trouble. You're trustworthy and keep your word; others can depend on you to do the right thing. You're cool, calm, and collected when dealing with pressured situations. You're a flexible problem-solver and enjoy adapting to new situations and environments. You go the extra mile and don't mind working weekends or evenings to boost your earnings. You're open-minded and don't judge a book by its cover. You're keen to learn new skills and apply them in your day-to-day work. You want flexible work where you control how you plan your day. You achieve your goals and enjoy being rewarded for doing so. Interested to learn more? We are a leading UK Debt Recovery Enforcement Group and proud partner to Transport for London. We've been growing for 40 years and we're passionate about developing our people, investing in technology, and setting industry standards for ethical conduct. Due to ongoing expansion, we are excited to recruit a number of new Trainee Enforcement Agents in the area. All successful candidates will receive exceptional training and support through our Enforcement Training Academy, helping you to become fully skilled and certificated. Debt Collection is a tightly regulated industry with strong ethical standards, and every visit you make is legally approved by a Judge. What might a typical week look like for you? Visiting debtors' properties to arrange payment of outstanding debts. Setting up and agreeing repayment arrangements. Assisting debtors in completing questionnaires. Taking control of goods - where required. Removing goods - where necessary. Making inquiries with neighbours if debtors have moved or left a property. Compiling short reports about your visit, along with any necessary paperwork. Assessing debtor vulnerability and signposting them to support services - if required. Liaising with office-based colleagues regarding active cases. Working by yourself, often in different geographical areas each day. Handling cash payments - where required. Requirements What's in it for you? Earn what you deserve with uncapped earnings. Stay energised in a career where no two days are the same. Stay active in a role where you're never stuck behind a desk. Become a skilled negotiator who can shine in social situations both at and outside work. Plan your free time around work in a job where you choose how you plan your day. Be part of a supportive team who look out for each other. Support your community by helping your council recover funds to re-invest in local services. Grow your skills in our Enforcement Training Academy. Enforcement is a challenging task, and so we work hard to equip you with the skills and knowledge you need. Our Enforcement Training Academy brings the benefit of over 40 years of experience in the field to each of our new joiners through a range of learning experiences including classroom-based, remote, and on-the-job training. We use cutting-edge behavioural science research to inform your first steps into the world of Enforcement, giving you the confidence to resolve even the most complex cases. And even better, you're paid for the whole training period, ensuring you can get up and running without a hitch! Your benefits include: £23,800 - £26,000 basic salary bonuses overtime (OTE £30,000 to £60,000). Achievable bonus level of at least double your basic salary, with opportunities for earnings in excess of this for consistently exceptional performance. 29 days holiday - including bank holidays, increasing with service and with the opportunity to top up with extra days via banked leave and other incentive schemes. Flexibility to manage. Company vehicle, fuel card, and expenses. Full training and qualifications to become a Certificated Enforcement Agent. Company pension scheme. Access to an Earnings on Demand Scheme via Hastee. Employee discount scheme via our Reward Gateway portal, with new benefits being offered all the time. Health and wellbeing support, including access to a free Employee Assistance Programme and eye care vouchers. Other information Please note this is a full-time, permanent role working 40 hours per week - often unsocial hours including evenings and weekends to ensure you can reach people when they're at home. You don't need previous experience to be considered; however, you do need a full UK driving licence (held for at least 2 years) and be able to drive both manual and automatic vehicles. Do you like the sound of the job but you're unsure if you fulfil all the requirements? Send your CV anyway! It only takes a few clicks and costs you nothing. The successful applicant would be required to undertake a DBS and CCJ/IVA check before an offer of employment is made.