As a Complaints Officer, you will be responsible for effectively co-ordinating customer complaints and reporting processes within regulatory time lines.
Our client, an award-winning insurance provider is seeking a Complaints Officer with an immediate start.
To excel in this role, you should have previous experience in dealing with customer complaints and be familiar with working in an insurance or financial regulatory environment.
Your responsibilities will be to support the Resolver Quality team to co-ordinate the resolution of complaints by acting as the liaison between customers, suppliers, the Control Centre, clients and any other parties.
A growing insurance claims organisation who continue to show impressive growth, now have a super opportunity for someone to join them on their Resolver Quality team.
The company encourage ongoing professional development and will support those individuals looking to progress their career within the insurance sector, in attaining the Chartered Institute of Insurance qualifications.