Answering inbound calls from customers wishing to make a claim on their policy.
We have a fantastic opportunity for a Breakdown Claims Handler to join us at our newly renovated and stylish head office in Harrogate town centre.
You'll be dealing with customers who are in a variety of different situations; ranging from vehicles that won't start at a home address, through to roadside breakdowns or road traffic accidents.
We have an exciting opportunity for a Breakdown Customer Care/Sales and Renewals Handler to join our team who will provide an efficient and professional service to our clients by offering the highest levels of Customer service whilst carrying out day to day administration ensuring tasks are carried out accurately and efficiently within the agreed timescales.
General
At Jigsaw, part of the PIB Group we work hard to ensure our culture is collaborative, social, energetic and fun, providing the best possible environment for creativity and enjoyment when working from the office.
The role is full time working Monday - Friday 9am to 5.30pm working on a hybrid basis once trained.
As a Pharmacist with us you'll be providing excellent customer and patient care, it's more than dispensing medicine, it's listening and providing your expert advice and reassurance.
As a Pharmacist with us you'll be providing excellent customer and patient care, it's more than dispensing medicine, it's listening and providing your expert advice and reassurance.
As a Pharmacist with us you'll be providing excellent customer and patient care, it's more than dispensing medicine, it's listening and providing your expert advice and reassurance.
At Jigsaw, part of the PIB Group we work hard to ensure our culture is collaborative, social, energetic and fun, providing the best possible environment for creativity and enjoyment when working from the office.
You will work closely with internal stakeholders, company and business partners, to help identify trends, champion service delivery and minimise the risk of customer detriment by ensuring good customer outcomes.
The Role
We have an exciting opportunity for a Complaints Officer who will be responsible for all aspects of complaints handling, ensuring regulatory timescales, group and business standards are met.
The hourly rate will increase after 6 months in role.
Joining us as a Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge, this could be the start of a new career with us.
The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London.
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview