What you'll be doing: Act as the first point of contact for beneficiaries, dealing effectively with requests, answering queries and taking responsibility for processing each enquiry through to a satisfactory conclusion.
Do you have a passion for delivering excellent customer service and thrive in helping and supporting others?
Could you be the next enthusiastic team-player to join our award winning care home?
We are looking for caring, reliable and flexible Relief Support Workers to build on our team of experienced support staff providing care to older adults and older adults with dementia living in a residential care home in Carlisle.
The Laurels has been recognised as being one of the 20 top rated Care Homes in the region based on published reviews from residents and their family and friends
To maximise company renewal retention and income by liaising with potential customers and the companies' insurer partners to obtain the best policy cover and a competitive premium for the client.
Responsibilities
To work through generated renewal invites, carrying out underwriting and contacting clients by telephone with the intention of closing policies due for renewal.