We are searching for a highly presentable and professional individual with exceptional customer service skills to join our client's business as a Customer Service Assistant, based in Bruntingthorpe.
Posted by Macildowie Recruitment and Retention • £11.19/hr
THE OPPORTUNITY
Macildowie are currently recruiting for a Customer Service Advisor working for a business based in Wigston Leicester.
Reporting to the Team Leader, the Customer Service Centre Advisor is the first point of contact to our customers via multiple channels such as Email, Telephone and Digital, supporting them with their prime needs whilst collaborating with our internal and external stakeholders.
General
This is a full time temporary on going position, Monday to Friday which offers a heavy hybrid model
We are the number one UK headquartered software provider in the UK and are forecasted to grow to a global population of over 12,000 employees by 2026.
Join the Access Family and see how we make software ideas become a reality!
Our core value of Love Work, Love Life, Be You' has been central to our success and so we're looking for people to join us who share our passion for making things better every day and help us continue to grow.
This role will be responsible for capturing and documenting business processes, functional and non-functional requirements across software development projects within the Access HSC Local Government team, covering Children & Young People, Social Care and Finance.
About you:?
These will be recorded via process maps, supporting documents, and resulting user stories in the development management system.