You will be responsible for all aspects of technical support for clients around the UK, This will include installations, repairs and understaking new site surveys and reviews and will require overnight stays away from home and a full UK driving license for occasional use of the company vehicle/van.
Our client is a world class manufacturing business with a large, modern manufacturing site in Lewes, this role will require the succesful candidate to work off-site in client premises throughout the UK, and when not on site with clients you will work from the Head Office in Lewes.
This rile is not hybrid - when based in Lewes you will be working alongside the Sales, R&D and production staff to ensure total client satisfaction.
Work with external web agencies to coordinate delivery of front end (user experience) and back end (measurement/analysis) improvements, including testing and troubleshooting of bug fixes and new feature launches.
Effectively action website updates via CMS, adhering to sign-off, proofing and testing processes, as well as brand standards, visual styles and editorial voice.
Responding to emails and website requests and answering the phone, whilst proactively managing your own workload.
General
Working in a team you will ensure an efficient and helpful service to customers regarding their orders, processing these in a timely fashion and ensuring deliveries are received on time.
Friendly and established company on outskirts of Lewes are looking for a lively Customer Service Administrator, permanent £24k, immediate start, would suit someone sociable who enjoys being in the office full time.
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.
You will be based from the Lewes office but will be attending various customer sites around the UK for installations, repairs and surveys so a full clean UK driving licence is essential.
Projects range from physically installing equipment onto vehicles, configuring DHCP servers, creating media templates for customers, assisting repairs and production with issues.
A well established, market leading company who supply internationally are looking for a Technical Support Engineer from within the Electronics and Electrical sectors.