We are currently looking for meter readers in various locations across the UK, this opportunity is a field-based role, local to your home postcode, where you will be required to obtain meter readings and inspect gas, electric & water meters at customers' properties, entering the details accurately on a handheld device at each location whilst providing excellent customer service to positively represent the company & company values.
You'll review both rent and service charge accounts contacting customers either by telephone or digital platforms to identify why they have not paid their charges and offer them appropriate support and advice to enable them to do so.
Here at Stonewater, an exciting opportunity has arisen for an Income Officer to join us and provide our customers, across all tenures to include social rented and homeowners, with the right support to manage their rent and service charge payments.
You'll ask questions to -find underlying issues and make our customers feel supported, all whilst ensuring they are clear on what action they need to take to find solutions to their debt issues.