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Job Title: Admin Support Reports To: Chief Operating Officer Location: Barnsley, South Yorkshire, S71 5PN Salary: £12.95 per hour Job Purpose: Join a dynamic team working as Admin Support for the i-Heart service! You will provide exceptional receptionist and clerical support, ensuring a client-focused service that promotes outstanding customer service and effective working relationships. Primary Duties and Responsibilities: Reception Duties: Serve as the first point of contact, handling routine and specialist inquiries with professionalism and courtesy. Premises Management: Responsible for unlocking and locking up the premises. Telephone Handling: Answer calls, take messages, and accurately pass them on to relevant departments or persons. Office Supplies: Maintain general office supply levels. Mail Management: Sort and distribute incoming mail, document and manage outgoing mail, including sending recorded deliveries when requested. Department Representation: Promote a positive image of the department, ensuring notices and leaflets are current and well-presented. Complaint Handling: Address complaints, comments, and suggestions appropriately, escalating to the line manager when necessary. Document Management: Perform photocopying, word processing of documents, letters, emails, minutes, and reports. Proficiency in Microsoft Office is required. Independent Work: Work independently within defined policies and procedures to meet set timescales. Flexibility: Adapt to meet various deadlines. Meeting Organisation: Organize departmental meetings and plan administrative tasks as required. Training: Demonstrate office systems and department requirements to new starters. Data Management: Input information, monitor, and print reports from computerised systems. Research: Undertake research and development tasks as directed. Additional Duties: Carry out other appropriate delegated duties. Qualifications & Experience: GCSE or equivalent at C or above in Maths and English. Experience in administrative and/or receptionist roles, handling data and telephone systems. Experience in a healthcare environment is desirable. Proficient in computer skills, including SystmOne. Clear communication skills, both verbal and written. Strong customer service skills. Effective team player. If shortlisted, our client will contact you to discuss the role and your experience further. Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location. By applying for this role, you give consent for your CV to be processed by Key Appointments for recruitment purposes only. We often work with third parties who may contact you about this role. Our full Privacy Policy is available at key-appointments.
We are excited to support a contemporary professional commercial services firm in the medical industry! You will provide essential support services in a dynamic office environment. Enjoy a competitive salary, flexible hours, generous holidays, a pension scheme, and additional perks! The company is looking for an articulate and enthusiastic Administrator, ideal for someone with strong administration skills who thrives in a fast-paced environment, is proactive, well-organized, and self-assured. What's on offer: Salary: £23,000-£24,500 depending on experience. Hours: 37.5 hours per week with flexible working around core hours 9:00 am - 5:30 pm, Monday - Friday. Holidays: 31 days per year, including bank holidays. Pension: Company Aegon Pension (salary sacrifice option available). Additional Benefits: Payment of professional memberships, cycle to work scheme, free parking or street parking at all sites, free eye tests, various staff incentives (commission-based referral scheme, Google review reward), staff discount scheme, and access to the company gym in Sheffield. Key Responsibilities: Reception: Greeting clients, assisting with queries, diary management, booking and organizing meeting rooms. Administration Support: Assisting the Director and Managers (Accountants) with various tasks. Company Secretarial Services: Handling related administrative duties. Documentation: Preparing client documentation and correspondence. Client Records: Receiving records and signed accounts/tax returns from clients and booking them in. Stock Maintenance: Keeping track of stationery, company literature, and printer consumables, and placing orders as needed. Debt Collection: Assisting the Credit Controller with debt collection. General Administration: Typing, photocopying, scanning, and other administrative tasks as they arise. Skills, Knowledge, and Experience: Technical Skills: Intermediate MS Office skills (specifically Outlook, Word, Excel) - essential. Experience: Previous experience in a similar role or professional practice in a fast-paced environment. Client Service: Excellent client service skills and telephone manners. Presentation: Professional presentation and manner with a friendly and approachable personality. Communication: Excellent verbal and written communication skills. Interpersonal Skills: Ability to build client relationships based on trust and responsibility. Motivation: Self-motivated, passionate about the role, and willing to learn. If you are looking to contribute to a thriving medical services firm and have the skills and experience required, we would love to hear from you! At A for Appointments, we are committed to equal opportunities for everyone. We embrace diversity and believe that a balanced, inclusive workforce is crucial to our business. We do not tolerate discrimination, harassment or bullying towards any candidates or employees. We are proud to be an equal opportunities employer. Due to the high volume of applications we receive, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days, please assume that on this occasion your application has not been successful.