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Salary: circa £29,000 per annum depending on experience plus generous benefits Location: Victoria, London (hybrid working with one to three days in the office each week) Closing date: at 12 noon, Tuesday 07 May 2024 NHS Providers is the membership organisation for the NHS hospital, mental health, community, and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate. NHS Providers has all trusts in England in voluntary membership, collectively accounting for £115bn of annual expenditure and employing 1.4 million people. Purpose of this role To provide efficient and comprehensive administrative support to the joint directors of development and engagement (D&E), and director of policy and strategy (P&S). This would be an ideal role for a well-organised and enthusiastic candidate who is looking for the next step in their business administration career. The post-holder will also work closely with colleagues in the chair's, chief executive's, deputy chief executive's and other directors' offices, and will be a key member of a busy, but collaborative, executive support team (EST). Accountabilities Diary management and administrative duties Ensure the diary and travel arrangements for the directors are fully planned, organised and managed effectively. This will include booking travel tickets/hotels as required and any travel arrangements relating to member trust visits. Exercise judgment and flexibility in managing potential conflicting diary issues in a tactful and sensitive manner, having due regard for business priorities - consulting the directors and/or business manager where required. Assist the directors with their workflow through effective diary management and planning. Support the directors with their work/life balance - enabling them to take annual leave (e.g. through effective diary management and identifying suitable dates). Ensure the directors receive relevant papers and briefings in a timely manner, so that they have sufficient time to absorb the content and provide any feedback prior to their meetings. Keep the directors' external meetings sheet up to date. Co-ordinate the director's visits to member trusts with regard to booking dates and travel. Ensure that the directors' Outlook contacts are current and accurate, and that details in the organisation's customer relationship management (CRM) system are updated where necessary (CRM training will be provided). Undertake general administrative duties including formatting documents for the director (e.g. papers for SMT, EMT and the board), photocopying, scanning, maintaining hard and soft filing systems, and ordering office supplies for the director. Provide administrative support to the wider organisation as required. Such requests will be made on a case-by-case basis, via the business manager. Communication and relationship management Effectively manage relationships with peers in external stakeholder organisations. Continually brief and update the directors with any pertinent information relating to their diaries that may be required. Develop and maintain excellent working relationships with colleagues in the chair's, chief executive's, deputy chief executive's and other directors' offices, and across the wider organisation, to ensure a high level of service to the director of D&E, and the director of policy and strategy. Work as an effective and approachable team member, actively contributing to EST meetings. As part of the directors' office, act as the initial point of contact for external stakeholders, handling all queries in an efficient and courteous manner to promote a positive image of the organisation. Work closely with colleagues in the EST to continuously review and refine ways of working/best practice. Customer service Be one of the first points of contact for telephone and written enquiries to the directors. Arrange meeting rooms, refreshments and materials/papers as required; and meet and greet visitors of all levels of seniority for the directors, and other members of the executive team. Ensure there is a backup support mechanism/system in place for planned absences and, in turn, provide assistance with tasks for other colleagues in the EST during periods of sickness/annual leave. Demonstrate flexibility in terms of attending the office to best support the directors/meet business need. Maintain a high degree of confidentiality, professionalism, and personal integrity. Support the directors with a small number of ad hoc personal tasks. Person Specification Essential: Providing administrative support at a senior level. Working with senior stakeholders. Complex diary management. Planning travel itineraries. Working with confidential information and documents. Providing excellent levels of customer care Servicing meetings. Office management and organisation systems. Microsoft Office, particularly Outlook - and be comfortable with using Excel spreadsheets to manage text-based information. Proven ability to prioritise a busy workload. Effective communication and interpersonal skills to deal with a wide range of staff and external stakeholders/organisations with tact and diplomacy. Methodical approach and strong attention to detail. Ability to be flexible, respond positively to change, work effectively and proactively under pressure and deal with conflicting priorities. Patient and logical approach to solving problems, with the ability to analyse information effectively. Ability to work autonomously and as part of a team. Reliable, conscientious, proactive and well organised. Regularly asks 'How could I/we do this better?' and acts on the responses. Desirable: Working within a membership organisation or the healthcare sector. Good knowledge of geographical areas/transport links as the chief executive travels extensively across England.
Director (Managing Director) SME Manufacturing Reporting to: Board of Directors Location: Yorkshire (With International Travel) Package: Base £85k - £105k Bonus Benefits We are seeking a dynamic and experienced Director to lead our client company into its next phase of growth and innovation. The successful candidate will be responsible for driving growth and sales, overseeing all aspects of the business both domestically and internationally, and maintaining our position as a market leader. The Managing Director will play a pivotal role in not only controlling and overseeing all facets of operations, people, and projects but also in charting the course for the overall success of the business. This leadership position requires a seasoned strategist capable of aligning the company with its vision, mission, and long-term goals. The MD will be instrumental in driving operational efficiencies, directly enhancing the quality of services and solutions, and fortifying the business's EBITDA. As the company enters an exciting phase of growth, the MD will be tasked with expanding the existing operations and exploring opportunities for new business functions, be it through organic growth or strategic acquisitions. The hiring of a Managing Director is pivotal to navigating this transformative period and ensuring sustained success in an ever-evolving business landscape. The MD will be the driving force behind the company's trajectory, ensuring its sustained success and competitive positioning in the market. Expertise Required Driving operational improvements, whilst ensuring commercial aspects remain in focus. Development of reporting tools to monitor the ongoing performance of the company. Maintaining and monitoring budgets to make sure that the business operates efficiently from a financial perspective. Guiding and maintaining the performance of the company. Supervising executives and managers and providing leadership and motivation as required. Establishing relationships with industry and marketing experts, thought leadership through publication and building the company public profile through networking, conferences, and external engagements. Preparing long-term and short-term goals and company objectives. Provide visionary leadership and strategic direction to the company, ensuring alignment with organisational goals and objectives. Develop and implement comprehensive business strategies to drive growth, profitability, and market expansion. Lead, mentor, and inspire a high-performing team to achieve company objectives. Possess a strong background in manufacturing operations, with the ability to optimise production processes, enhance efficiency, and ensure product quality. Drive continuous improvement initiatives across manufacturing operations to streamline processes, reduce costs, and increase productivity. Take a hands-on approach to sales and marketing efforts, employing innovative strategies to increase market share and revenue. Utilise market research and analysis to identify emerging trends, customer needs, and competitive dynamics. Collaborate with the marketing team to develop and execute effective marketing campaigns, product launches, and promotional activities. Actively engage with all aspects of the business both in the UK and globally, fostering strong relationships with stakeholders, customers, and partners. Lead international expansion efforts, identifying new market opportunities and establishing strategic partnerships to drive growth. Willingness to travel internationally as required to support business objectives, attend industry events, and meet with clients and partners. Qualifications and Experience Bachelor's degree in Business Administration, Engineering, or related field; MBA preferred. A track record in a senior leadership role within the manufacturing industry. A successful and proven track record of profitably growing a manufacturing/engineering business, while having full P&L responsibility. Possess a marketeer's strategic approach, demonstrating proficiency in directly engaging with both new and existing clients, alongside the capability to collaborate effectively with global government trade bodies and advisors. Strong understanding of manufacturing processes, supply chain and quality control systems. Demonstrated ability to drive sales growth and market expansion through strategic planning. Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels. Willingness to travel internationally as required. Demonstrated success in strategic planning, business development, and financial management. Demonstrated expertise in driving EBITDA improvement through strategic initiatives and operational enhancements, showcasing a strong focus on financial performance. Ability to lead cross-functional teams in the execution of strategic initiatives, ensuring alignment with business goals and financial objectives. Proven capability in managing complex business environments, with a focus on fostering a culture of innovation, collaboration, and performance improvement. Proven ability to make strategic recommendations based on observation of market trends. Financial Acumen and Project Management. Highly skilled at producing reports and analysing data. The Managing Director role is a highly challenging and rewarding opportunity for a professional with a passion for manufacturing excellence and driving business growth. Please note that due to the high volume of applications we receive, we are unable to respond to each applicant individually with detailed feedback.