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Heyland Senior Finance are pleased to be partnering with this impressive local business in their search for a Senior Operations Accountant. The business has evolved and grown via significant recent acquisitions and has become one of the market leaders in its field in the UK. Reporting directly into the Head of Finance, the role is responsible for: The production and integrity of internal and external management reporting ensuring they remain relevant and in line with industry best practice To act as primary financial business partner to the Sector Operations Director To act as primary financial contact with General Management and Operations team Oversee production of the weekly management reporting including presentation of the results with explanation on variances to plan to GM, Operational Director and Operational Team. Oversee production of the weekly client management reporting including presentation of the results with explanation on variances to plan to client management Oversee month end close and production of the sectors monthly reporting pack (both P&L and Balance Sheet) Oversee month end close and production of the monthly reporting packs Quarterly forecast process, presentation of results to Operations Director All aspects of the annual budget process ensuring that results are delivered to the timetable set by Group Financial business partner to the Operations Director supporting them in all financial aspects of his business Management of financial risk including sign off of contracted new business streams and support of aged debt recovery Development of the financial reporting suite to ensure that it meets the businesses requirements and represents industry best practice Head up financial projects The ideal candidate will be fully qualified (CIMA/ACCA) with experience of working in a fast-paced commercial environment. You will be a good communicator coupled with excellent analytical skills (MS Excel) and a proven ability to influence the wider business. The company offers excellent future career opportunities, both at divisional level and the wider group. AH/1029 Senior Operational Accountant Warrington £60, 000 per annum plus benefits
We are looking to recruit a Onboarding Co-ordinator to support our Accounatncy and Parasol teams Caroola is a group of market-leading brands that specialise in providing tax management, umbrella, and accountancy services to small businesses and a high-quality contingent workforce in the UK. Our mission is to unite and empower the agile workforce community with innovative technology, exceptional service, and expertise, all under one brand. Our top priority is to offer unparalleled support to our clients, easing their workload and helping them grow with us. This is who we are, and what we do. Role Overview: Within the role, you'll be responsible for onboarding new clients into Parasol and Caroola, giving them a dedicated point of contact. You will be hand holding the clients through each step, providing excellent customer service to ensure we retain them through the process. You will also be proactively promoting the company's partnerships based on the client's needs. Role and Responsibilities: To ensure all telephone and email enquiries are resolved to the client's satisfaction. To nurture clients and manage expectations through regular communication and building relationships. Take ownership and accountability of all work produced. Build client interest in products offered by adding value at every available opportunity. To retain existing clients through both reactive and proactive retention. To work well as part of a team, be open minded towards the ideas and views of others and contribute to building team spirit. To generate ideas for improvements to processes and the overall client experience. To communicate with clients in a professional and compliant manner. To welcome feedback provided as part of the quality assessment framework and demonstrate improvement in performance. To achieve individual and departmental performance targets. To adapt positively to change and meet the changing requirements of the work environment. Actively support department and company initiatives. Prepare and contribute towards regular performance development reviews, highlighting potential development requirements and training needs. To take ownership and find the right resolution for the client. To effectively manage a portfolio of clients by organising time effectively to prioritise tasks. To build rapport with clients as part of providing an excellent service. To maintain a strict level of client confidentiality at all times. To maintain a high level of personal drive and professionalism at all times. To take the highest standard of accountability for all aspects of the work. Skills and Experience Required: Previous experience in a customer focused environment. Ability to communicate clearly. Experience of achieving required targets. Accountability of own work. Excellent soft skills with the ability to build rapport. Retention skills. Strong customer focus. Ability to be innovative and use own initiative. Personal workload organisational and time management skills. Ability to encourage and motivate others. Ability to deal with difficult situations in an assertive and supportive manner. Ability to work as part of a team with active and valuable contribution. An understanding of and adherence to all confidentiality aspects required. An understanding of and adherence to all relevant health and safety procedures. Excellent computer and keyboard skills with experience of using Microsoft Office applications. GCSE (or equivalent) in Maths and English at grade C or above. What we offer: We're experts in managing finances and we want to optimise yours too! We'll ensure that you receive the right benefits to support your choice of lifestyle, wellbeing and health - right now, as well as for your future. Find what's best for you through your own personal benefits hub. A competitive salary, flexible working options, and the ability to flex your holiday entitlement is in the heart of our offering. Enjoy 25 days off plus Bank Holidays to reach a maximum of 29. Want more? No problem. You can buy up to an additional 3 days and tailor your leave. Plan ahead - With private medical insurance, you can access medical treatment when you need it most. So when life throws you an unexpected challenge, you can access a quick diagnosis and accurate treatment. Stay strong - Keep in shape with dental insurance, our Cycle to Work scheme and subsidised gym memberships. Study support - Progress your career in your chosen field without worrying about finding the time, the right guidance or the money to do it Our financial benefits will aid you in life's ups and downs including free access to mortgage advice, credit scoring for life and financial management tools Company Pension - Save for the future with our company pension scheme with NEST. Caroola supports the mental health of its people. Take advantage of our mindfulness resources and engage in a list of initiatives that we update regularly. Our dedicated team of qualified Mental Health First Aiders provide materials and support in areas such as mental health, mindfulness and personal health. Through Health Assured, we provide 24/7 365 days a year counselling and support through our Employee Assistance Programme. If it's your thingor not (yet)there's also a gym membership up for grabs. Keep your balance - to ensure that everyone is able to thrive when they are at their best, we provide a flexible environment to support your lifestyle, priorities and family life which is built on a culture of trust and ownership. Tusker Car benefit scheme - Help the planet and put some of your salary, before tax, to buy an electric or hybrid car. My Savings Pal - Earn cashback. Make your salary go further with big discounts on all of your shopping.