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On behalf of our client we have an exciting new opportunity to join a successful expanding company near Scunthorpe. The role of Sales and Logistics Coordinator is a varied and important part of the team for a major packaging manufacturer, based in Flixborough Exporting to circa 20 countries around the world, you will be a point of contact for our customers, taking orders and managing through to delivery and receipt of payment. You need to be a good communicator, talking constantly to the rest of our team to ensure we deliver exactly what the customer needs. You need to be very organised and detail conscious, and you need to represent the business to the outside world with confidence and enthusiasm. Roles and responsibilities: Processing customer orders accurately from end to end- receipt, stock availability, invoicing Responding to new customer enquiries and building strong relationships with existing customers Coordinate with carriers and freight forwarders Processing sales and purchase orders, delivery notes, invoices and any other necessary paperwork Facilitating tracking of packages Processing shipping paperwork, freight reviews, audits and damaged goods Maintaining customer files on SAP and related software Keep up to date product information files and customer pricing information Answering general office emails and calls as well as office admin roles such as filing, organising office supplies etc. Qualifications, skills and experience: Proficient on email, word and excel Experience with SAP desirable 3 years experience working in a fast paced sales and logistics office environment and is capable of making quick decisions that are right for the company and the customer Good understanding of the transit of goods from overseas, import and export documentation Good understanding of shipping documentation, duty/VAT, commodity codes, HMRC, exchange rates etc. Brand ambassador who lives and breathes the company values Uses their own initiative and thrives in being able to work independently but can identify when support is required Excellent communication and customer care skills Excellent organisation and administration skills Be prepared to take on a variety of tasks Attention to detail Hours of work Monday-Friday 09:00-17:00 Apply on line , or forward a CV and cover letter to
Distribution Office Supervisor (Temporary covering Maternity Leave)Monday - Friday 8.30am-4.30pm Salary £30,000 per annum. We are pleased to be recruiting for a Distribution Office Supervisor to cover for a period of Maternity Leave. Lincat are one of the world's leading names in commercial catering equipment. In short Lincat stands for quality. Allied to our vast experience is an ongoing commitment to customer satisfaction, research and development which has enabled us to deliver high quality products for over 50 years. The Distribution Administration team are responsible for the despatch of all equipment and spares orders for distribution across the UK and Worldwide. The candidate will work as part of this team. In addition, this role will: Leading by example and driving the standard for adherence to health and safety policies and procedures. Organise and coordinate the daily shipments to achieve optimal efficiency and operational performance. To mentor the team in resolving challenges in an efficient way. Work collaboratively with Logistics Supervisory team to ensure the smooth running of the distribution process. Oversee the Distribution process ensuring accurate and efficient delivery of goods. Develop and maintain good working relationships with other internal and external stakeholders to achieve accurate and timely delivery of products both within the UK and Worldwide. Facilitate regular team briefs with direct reports, discussing performance, weekly action plan, potential risks, and process improvement projects. Work with the Logistics Manager to generate monthly reporting for the dispatch process to optimise costs and resources and establish KPI's to identify and improvement opportunities. Ensure the smooth running of Export of goods worldwide ensuring compliance with international regulations and preparing necessary documentation such as customs forms and export licences, liaising with freight forwarders and other stakeholders within the business. Work as a full team member by carrying out any other duties which may reasonably be requested of the role. Support with performance related issues with employees, including training, probationary reviews, absence management and formal disciplinary when required. Manage and maintain holiday requests / holiday balances to ensure department is fully staffed to be able to provide optimum service levels. LEVEL OF EDUCATION Good general level of education. Desirable if the candidate holds a Supervisory qualification for example ILM Level 3. KNOWLEDGE AND SKILLS Prior experience of working in a logistics function. Experience of leading a team and demonstratable knowledge and understanding of the skills required to supervise, motivate, and develop teams. Organisational and time management skills and the ability to assess and manage priorities. Communication and interpersonal skills for leading and motivating employees and building relationships with internal and external stakeholders. Ability to work calmly under pressure. Good numeracy skills. Excellent understanding of Logistics processes both UK and Worldwide. Excellent knowledge of Microsoft software, particularly Word and Excel. PERSONAL ATTRIBUTES Maintaining a positive attitude Ability to work calmly under pressure. Self-motivated and driven by a dedication for continuous improvement. Excellent attention to detail and commitment to delivering high quality results. Customer service orientated with a focus on meeting customer expectations. Ability to work independently and collaboratively in a team. We wish you the best of luck with your application.