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Distribution Office Supervisor (Temporary covering Maternity Leave)Monday - Friday 8.30am-4.30pm We are pleased to be recruiting for a Distribution Office Supervisor to cover for a period of Maternity Leave. Lincat are one of the world's leading names in commercial catering equipment. In short Lincat stands for quality. Allied to our vast experience is an ongoing commitment to customer satisfaction, research and development which has enabled us to deliver high quality products for over 50 years. The Distribution Administration team are responsible for the despatch of all equipment and spares orders for distribution across the UK and Worldwide. The candidate will work as part of this team. In addition, this role will: Leading by example and driving the standard for adherence to health and safety policies and procedures. Organise and coordinate the daily shipments to achieve optimal efficiency and operational performance. To mentor the team in resolving challenges in an efficient way. Work collaboratively with Logistics Supervisory team to ensure the smooth running of the distribution process. Oversee the Distribution process ensuring accurate and efficient delivery of goods. Develop and maintain good working relationships with other internal and external stakeholders to achieve accurate and timely delivery of products both within the UK and Worldwide. Facilitate regular team briefs with direct reports, discussing performance, weekly action plan, potential risks, and process improvement projects. Work with the Logistics Manager to generate monthly reporting for the dispatch process to optimise costs and resources and establish KPI's to identify and improvement opportunities. Ensure the smooth running of Export of goods worldwide ensuring compliance with international regulations and preparing necessary documentation such as customs forms and export licences, liaising with freight forwarders and other stakeholders within the business. Work as a full team member by carrying out any other duties which may reasonably be requested of the role. Support with performance related issues with employees, including training, probationary reviews, absence management and formal disciplinary when required. Manage and maintain holiday requests / holiday balances to ensure department is fully staffed to be able to provide optimum service levels. LEVEL OF EDUCATION Good general level of education. Desirable if the candidate holds a Supervisory qualification for example ILM Level 3. KNOWLEDGE AND SKILLS Prior experience of working in a logistics function. Experience of leading a team and demonstratable knowledge and understanding of the skills required to supervise, motivate, and develop teams. Organisational and time management skills and the ability to assess and manage priorities. Communication and interpersonal skills for leading and motivating employees and building relationships with internal and external stakeholders. Ability to work calmly under pressure. Good numeracy skills. Excellent understanding of Logistics processes both UK and Worldwide. Excellent knowledge of Microsoft software, particularly Word and Excel. PERSONAL ATTRIBUTES Maintaining a positive attitude Ability to work calmly under pressure. Self-motivated and driven by a dedication for continuous improvement. Excellent attention to detail and commitment to delivering high quality results. Customer service orientated with a focus on meeting customer expectations. Ability to work independently and collaboratively in a team. We wish you the best of luck with your application.
Sales Administrator Start: Asap. Hours: Monday-Thursday 08:30-17:30 & Friday's 08:30-16:00. Pay: £22,500-£25,000 (dependent on skillset). Location: Gloucester. Our client who specialises in distributing equipment all over the UK, based on the outskirts of Gloucester City Centre have an exciting opportunity for a Sales Administrator to join their team on a permanent basis! You will have access to onsite parking, great working hours and competitive pay! If you have previous experience within Customer Service or Administration and you are looking for a company to grow and develop with, please apply! Previous experience in a similar role is desirable but not essential as full training will be provided. Main responsibilities: Provide detailed and accurate quotations. Be the first point of contact for customers/suppliers. Inbox management. Inbound & outbound call management. Liaise with other departments. Provide customers/ suppliers with updates regarding their orders. Handle customer/supplier queries. Invoicing. Sales order processing. After sales support. General administration. Correspondences. Account management. Coordinate projects and support with administration. Candidate attributes: IT competent. Proficient with Microsoft packages- Word, Teams, Outlook & Excel. Excellent verbal and written communication skills. Excellent attention to detail. Good planning and organisation skills. Previous administration experience is desirable. Previous customer service experience is essential. The ability to manage your own workload and support with additional duties when required. If you're interested in this role and you would like to be contacted, please apply! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.