My global pharmaceutical client, based in Berkshire, are looking for a Dutch Speaking Customer Service/Complaint Intake Analyst to join their team urgently initially on a 12-month basis.
Purpose
The Complaint Intake Analyst works to support PMQA through providing the initial triaging of complaints from all channels and serves as the first point of contact with the customer.
The successful candidate will be responsible for answering phones, running usage reports, responding to billing queries and outlining any billing issues to the billing manager.
The Administrator will seize the opportunity to act as part of a small, yet cohesive team.
Based between Marlow and Maidenhead, our client, a successful telecoms company, is looking to recruit an Office Administrator to join their team.