Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.
Our international client requires an experienced Customer Relations Coordinator to join their team for a minimum period of 6 months
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
Building and maintaining strong Dealer relationships through clear communication making each contact with the team an enjoyable experience.
Working within the departments Service Level Agreements, answering phone calls from our customers and dealers.
General
A hybrid opportunity has arisen for a New Business and Customer Coordinator to join a great company based in Bracknell on a 6 month fixed term contract.
This role is hybrid-working and has flexible hours.
This is a fantastic opportunity to take the next step in your career with a well-established company that is focused on supporting and developing its employees and has the size to facilitate progression.
Marc Daniels are working with a household name automotive company based in Bracknell in recruiting a Customer Relations Coordinator.
This role is hybrid-working and has flexible hours.
This is a fantastic opportunity to take the next step in your career with a well-established company that is focused on supporting and developing its employees and has the size to facilitate progression.
Marc Daniels are working with a household name automotive company based in Bracknell in recruiting a Customer Relations Coordinator.
To manage the effective and efficient delivery of Business Change projects supporting our business change programme's aims and objectives to a successful conclusion
To manage the delivery of Business Change projects and related activities, identifying interdependencies and managing risks to enable each project to deliver the customer experience improvement, target savings, outcomes and deliverables as set out in each programme development document and project specification and scope, working with external consultants, programme boards and team members
Project managers may support more than one project, be asked to change projects or take on new projects as the needs of the Business Change programme demand.