This senior management role will be responsible for overseeing and managing the Managers who lead our Quality Auditing (QA) team, Complaints team, technical and Credit Risk team.
Reporting to the Head of Customer Support, my client is seeking a dynamic and experienced Customer Excellence Manager to join their team.
The successful candidate will play a crucial role in ensuring the highest standards of customer service and risk management across all aspects of their operations.
Lead/Support and be accountable for the review, creation and delivery of a policy development plan with key priorities agreed.
Lead/Support on the research, design, development and review of HR policies and procedures and embed them such that they are fit for purpose, legally compliant and enable the effective performance of staff across the organisation.
Develop and maintain mechanisms/schedules to ensure regular and timely policy review.
Shares technical expertise and provides training and guidance to other team members.
Conceptualise, designs, codes, debugs, and performs development activities in accordance with designated standards and procedures to meet specific project requirements.
PLEASE ONLY APPLY IF YOU HAVE WORKED ON PROJECTS WHERE YOU HAVE EXPERIENCE DEBUGGING ON TARGET HARDWARE (LINUX) AND NETWORKING PROTOCOLS (E.G.
We are excited to be hiring a new Principal Programme Manager to join our fantastic Adults, Wellbeing and Health Partnerships (AWHP) Transformation team.
This role will be at the heart of a strategic transformation priority for the council, which will have a real impact on our residents and staff.
This role has a starting salary of £77,260 per annum based on a 36 hour working week.
This is a 12 month FTC opportunity to support our Operations team on the roll out of our internal FiBa project.
As a Recoveries Agent, you will be dealing with post default agreements that are experiencing financial difficulty and you will work with our customers to find appropriate solutions for their circumstances.
For our customers who are in financial difficulty, you will be more than just a friendly voice to answer their questions; you will be an attentive listener and problem solver too.
Wouldn't it be incredible to step into a role that not only inspires but also opens doors to a world of possibilities for students with special educational needs (SEN)?
Are you ready to embark on a truly rewarding adventure that leverages your interpersonal skills and empathetic nature?
Ever dreamt of sharing your love for learning while being surrounded by like-minded individuals who support and uplift each other daily?