The First Line Team Leader is responsible for leading the team of First Line Support Analysts.
The role is responsible for the completeness and accuracy of the Shift and On-Call patterns and the general wellbeing of the First Line Team as well as other team leadership duties as defined below.
You will act as the escalation point for the First Line Team, ensuring that the team who support our clients respond to all queries and issues within defined quality and within S.L.A.
Client: We are looking for a tenacious, experienced, and highly engaging Senior Project Manager - Operations for our super cool, creative and caring client - a very established full-service creative events and engagement agency delivering magic for audiences in virtual, hybrid and live events, strategy, content, production and technology.
Leadership is the challenge to be something more than average!
We are searching for an experienced Philanthropy Manager to proactively lead the cultivation and stewardship of potential and existing major donors, trusts and statutory bodies, with a particular focus on driving significant income growth.
Charity: The Rainbow Trust
Merrifield Consultants are delighted to be working with an incredible charity in Surrey supporting families who have a child with a life-threatening or terminal illness.
As this position will see you join an established team and contribute to the development of revolutionary low power devices that encompass GSM and satellite signal technology.
Are you a talented Embedded Firmware Engineer ready to embark on a journey with a pioneering company that specializes in designing and developing cutting-edge low power devices?
You will be responsible for delivering and supporting transformational IT services and strategy throughout the organisation.
We are seeking to appoint an enthusiastic, efficient and committed individual to join our forward thinking and motivated IT Department.
As the IT Network Manager, you will have a pivotal role delivering new and exciting infrastructure projects, whilst overseeing the daily operations of the IT support service and the IT Team.
Job Description: My client is a non-profit organization.
With a strong commitment to making a difference in the community, they are seeking a passionate and results-driven Individual Giving Officer to join our team.