A fantastic opportunity has arisen for an experienced Reception Manager to join our client, a prestigious Hotel in Windsor.
£35,000 depending on experience, plus excellent benefits
As the guests' first point of contact, the successful candidate will be responsible for providing excellent customer service at all times, as well as managing the reception team and providing Duty Management as required.
The Duty Manager is responsible for the day-to-day operations of a hotel.
The Duty Manager also works closely with all the management at the hotel to ensure that the hotel is staffed properly and that all guests are checked in and out efficiently.You must be flexible in working hours, as your shifts will include a mixture of early (7am - 3:30pm) and late (2:30pm - 11pm) shifts and working weekends and Bank Holidays.
They are responsible for ensuring that the hotel is running smoothly and that guests are satisfied with their stay.
The role of Hotel Operations Duty Manager is hugely exciting, as you'll have the opportunity to be part of the opening team for our BRAND-NEW overnight accommodations: The LEGOLAND Woodland Village!
You will be a hands-on and very visible manager, leading your team to deliver the highest possible level of guest satisfaction.
The Hotel Operations Duty Manager will take ownership of the daily running of our overnight accommodations, always making sure our guests and your colleagues receive the best possible service, including the beautiful (and clean!)