We are recruiting for a 1st / 2nd Line Desktop Support Engineer to join an MSP.
Suitable candidates will be skilled and a motivated individual with a passion for technology and a wish to provide exceptional customer support.
Responsibilities
Provide 1st / 2nd line technical support to clients via phone, email & ticketing system Diagnose and troubleshoot software and hardware issues reported by customers.
Posted by Pearson Whiffin Recruitment Ltd • £30K/yr to £35K/yr
Essential Skills & Experience
Previous experience in IT Support/Helpdesk Role.
General
We are working with a Kent based company who are looking for someone with a background in IT Support, covering 2 nd line support issues to users across Window based systems, including 365.
The role will be to work as part of a team dealing with troubleshooting hardware and software issues, including low level networking issues as well as supporting users.
Randstad are looking for a Help Desk & Switchboard Operator to undertake a temporary contact and join the friendly and busy team at 2Gether Support Solutions.
If you are looking for a varied and engaging role then this could be for you.
We are excited to be assisting an award winning local organisation in their search for a Customer Support Assistant.
As a business they pride their selves on exceeding customer expectations, if you have a passion for offering great customer service then this is the role for you!
Posted by JMK Resourcing Solutions • £27K/yr to £30K/yr
If you love customer support this could be the perfect opportunity for you.
My client is looking for someone who can combine excellent customer service with sales administration.
The role provides a vital link between our high revenue Key Account customers and our Key Account Managers and involves all elements of customer support.
Posted by JMK Resourcing Solutions • £27K/yr to £32K/yr
If you love customer support this could be the perfect opportunity for you.
My client is looking for someone who can combine excellent customer service with sales administration.
The role provides a vital link between our high revenue Key Account customers and our Key Account Managers and involves all elements of customer support.
Posted by Trapeze Recruitment Services Limited • £25K/yr to £26K/yr
You'll be providing excellent customer service using your advanced technology skills to diagnose, resolve issues and maintain a healthy technology and security standard across your customers' technology stack.
Your day-to-day duties will be taking incoming escalated service requests from the Remote Support Engineers.
This includes the need to potentially attend client sites - for anything that cannot be resolved remotely.