Providing 2nd line technical support to clients, troubleshooting their issues over the phone and via email.
General
My client is a rapidly growing SME business who provide SaaS software solutions to organisations across the UK.
Expansion to date has been achieved through a combination of organic growth and strategic acquisitions and to continue this trajectory they are recruiting for a 2nd Line Support Engineer to join their team who will be responsible for delivering a first-class support service to their clients.
Providing 1st line technical support to clients, troubleshooting their issues over the phone and via email.
General
My client is a rapidly growing SME business who provide SaaS software solutions to organisations across the UK.
Expansion to date has been achieved through a combination of organic growth and strategic acquisitions and to continue this trajectory they are recruiting for a 1st Line Support Engineer to join their team who will be responsible for delivering a first-class support service to their clients.