An established client of ours in the Technology sector are looking for a 2nd/3rd line support Engineer to join their internal IT department, on a permanent basis.
The successful candidate will be responsible to provide 2nd and 3rd line helpdesk support to clients, assisting them with hardware and software problems via phone, email & remotely.
This is an office-based role in there Newcastle office.
An established client of ours in the Technology sector are looking for a 1st line Helpdesk Engineer to join their internal IT department, on a permanent basis.
The successful candidate will be responsible for providing technical support and maintenance to all clients IT assets and systems.
A key part of the role is to ensure that we deliver exceptional customer support at all times whilst ensuring fault resolution in line with our clients SLA obligations.
My client based in Newcastle are looking for a 3rd Line IT Support Engineer but would consider an experienced 2nd liner ready to step into a 3rd line role.
Client will offer training, pay for course/certifications and progression!
Actively seeking an enthusiastic application support analyst, with experience supporting Microsoft Dynamics 365 Business Central/ Dynamics NAV, for an exciting new role with a growing UK partner.
The role will involve supporting a host of innovative customers on their critical D365 BC environments - ensuring systems are running effectively, solving any bugs/ issues, and working on process improvement projects along the way to maximise efficiency.
This role operates on a hybrid basis, between home and North East based offices.
Technical Support Analyst encompasses delivering top-notch IT technical support and services to all company staff, collaborating with other teams and third-party support partners.
This entails addressing complex IT issues, problems, and projects swiftly and effectively, ensuring successful resolution.
All services are provided with professionalism, courtesy, and a focus on high-quality customer interaction, integral to our service delivery model.