As the IT Support Analyst, you will be required to undertake technical activities concerning the installation and support of computer and related equipment, ensuring the smooth running of the company's business with the minimum of disruption.
You will be providing 1st and 2nd line support with the opportunity to work in 3rd line once trained and developed.
As the Junior Technical Support Analyst, you will support, maintain, develop and optimise key functional areas, across Microsoft Office 365 cloud applications and services, client platform technologies, enterprise device management and application deployment, applications, audio-visual and printing to ensure the business can run all IT aspects at the highest standard.
Our client is a well-established Global organisation urgently seeking an onsite Junior Technical Support Analyst to join their team on a permanent basis.
The role also involves scheduling direct activities to resolve escalated hardware and software problems in a timely and accurate fashion.
If you have previous experience working as a desktop support engineer and want to continue in this role that would be excellent.
AV VC Desktop Support Engineer - My client are growing their service / support offering and now seek a new member of the team to offer support to their clients and field service engineers.
You will be presently either an AV VC Service Engineer or On Site AV VC Support Technician that is now looking for a more office based lifestyle.
You will also be responsible for installing, configuring, and maintaining desktop and laptop PCs, peripheral equipment, and software, as well as performing system upgrades and backups as required.
You will troubleshoot and resolve technical problems or escalate to relevant teams as necessary.
Work buildings across 3 new buildings on site - Setting up Desktops, and general IT Equipment.
Working within an organisation making a positive impact on the environment, you will join their on prem infrastructure team, providing predominantly 1st line, with some 2nd line support to users both on site and remote.