Incident and Request Management: Manage and resolve incidents and service requests focusing on Office 365, Windows Desktop, and Laptop issues.
General
I am looking for someone who is passionate about IT and eager to grow their expertise in Microsoft 365, Device Management (iPhones), Windows Desktop and Laptop Support, including Build and Deployment.
This role is a perfect match for individuals with 1-2 years of experience or those keen to embark on their IT support career, backed by a keen interest in IT and a desire to explore a career in IT.
This is an excellent position for someone who is looking to develop their IT customer support knowledge and experience.
Venn Group is currently working with a well known University based in Surrey to recruit a 1st Line Support Analyst to act as the first and central point of contact for users.
Job Responsibilities
Provide initial 1st line technical assessment and support.
Our client is looking for an experienced IT support analyst with a background in working in professional services to provide support for their Guildford office.
You will also be responsible for providing support to their regional offices.
Our client is looking for an experienced IT support analyst with a background in working in professional services to provide support for their Guildford office.
You will also be responsible for providing support to their regional offices.
You will be involved with a variety of service desk, desktop, telephone, remote support, and you will be given many opportunities to get involved with a range of IT projects.
Our immediate requirement is for a Helpdesk Support Engineer to be a key part of our Egham team, representing proAV taking full responsibility for assisting our internal staff by being the first point of contact for technical queries.
Role Overview
proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.
You will be involved with a variety of service desk, desktop, telephone, remote support, and you will be given many opportunities to get involved with a range of IT projects.
Our immediate requirement is for a Helpdesk Support Engineer to be a key part of our Egham team, representing proAV taking full responsibility for assisting our internal staff by being the first point of contact for technical queries.
ProAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.
Our client is looking for someone to join their team as a Client Services Associate to provide helpdesk and administration support to a portfolio of external clients and reaching payroll and provider monthly deadlines.
This role also assists in the efficient running of the internal office and administration.
COINS Support Analyst required for a leading client based in Addlestone, Surrey.
The successful candidate will play a key role in maintaining and optimising our application systems to ensure they meet the evolving needs of our business and customers.
This position offers a unique opportunity to work on exciting projects, improve our operational efficiency, and contribute to our long-term success.