We are hiring a Desktop Support Engineer to join a well-established Information Technology Services and Solutions company.
The company Develops applications for the banking industry and then migrates to a full IT services organisation.
About the Role
The role is to provide first/second-line support in end-user computing operations, including client hardware, client operating systems (Windows OS), client applications, printing, and network connectivity, following agreed-upon procedures for Incident, Problem, Change, Release, and Configuration Management to defined service levels.
In a varied and highly-visible role, the Support Analyst / Service Desk Analyst will be given the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work.
An excellent, award winning company seeks a Support Analyst / Service Desk Analyst with some existing commercial IT experience - for a varied role within a dynamic SME environment.
My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active Directory.
The End user support analyst will provide essential 2nd line support within the Technology department, focusing on ensuring the smooth running of computer systems.
This role is ideal for a problem solver with a keen interest in IT, looking to make an impact in the Industrial/Manufacturing industry.
This company is a renowned leader in the Industrial/Manufacturing sector, employing over 500 individuals across the globe.
As part of the service desk team, you will be responsible for providing high-level technical support for client issues that have been escalated by the 1st and 2nd Line Service Desk Engineers.
You will work with a variety of technologies and join our friendly, supportive team as a key member of the Service Desk.
This is a full-time on-site role located in Borehamwood for a senior Service Desk Engineer (MSP).
Ideally coming from a Facilities Maintenance background with a strong logistical background, the incoming Helpdesk Coordinator will provide excellent customer service, liaise with engineers & subcontractors, liaise with clients and complete daily administrative tasks.
A small, close-knit Maintenance & Facilities Management company are seeking an experienced Helpdesk Coordinator to enhance their St Albans office.
The successful Helpdesk Coordinator will join a dynamic, but family feel team working across an interesting array of projects within the Rail, Health, Education and Local Authority sectors.