We are currently on the lookout for a Desktop Support professional with 1st and 2nd line support experience to join a growing MSP organisation in London.
This position will require you to be onsite 5 days per week and the right candidate will have excellent IT skills and a strong background in a support role.
Like us, you excel at collaboration, exploration and innovation.
We're evolving, to be a more digitally-focused data-driven insurance company of the future and your unique talent, skills and ideas can create our success.
About Us
Direct Line Group is one of the UK's largest insurance companies and home to some of the best-known brands including Direct Line, Churchill and Green Flag.
Dynamic creative organisation is seeking a Desktop Support Analyst to join their team.
Desktop IT Support Analyst (macOS-focused)
The ideal candidate should possess at least one year of experience in an IT Support role, preferably in a creative industry or equivalent qualification.
To provide a professional on-site Second Line deskside IT support service for the London offices, including Microsoft desktop technologies, basic hardware troubleshooting, meeting room and computer room management, network patching and application support for core applications.
To action incidents and requests escalated from first line support, in support of business requirements and to agreed support hours Monday to Friday.
General
This should be in line with internal incident, change, configuration and project management processes to agreed Service Level Targets.
My customer is looking for a dedicated Desktop Support Engineer to help with a mix of project work and BAU support.
Working as a Desktop Support Engineer you'll be working within a technical Support team, where your main duties will be to assist in dealing with all IT related queries.
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Avanti Recruitment is seeking a 2nd Line service desktop support consultant to come in and help the team with bandwidth and day to day troubleshooting with ticketing requests.
We have an exciting opportunity available for 2nd line helpdesk/desktop support position.