__________________
______________________
____________________
____________________
____________________
______________________
_____________________
____________________
______________________
__________________
Acorn are looking for a Lead Product Designer to help us improve purchase and self-service journeys across multiple insurance brands. These journeys are the core of our business,and they cut across both web and mobile. In addition to improving and transforming our existing customer experiences, the Lead Product Designer willalso work on new products and features that will help us delight, retain, and add value well beyond what customers expect from an insurance company. You'll have a passion for improving conversion and retention and you'll be the owner of all user experience design for the digital team. You'll own things such as redesigning landings, purchase flows and launching new insurance products, both in app and on web. As part of the Digital team, you will work closely with Product Managers, Business Analysts and Engineers to explore customer problems and solve design challenges with simple and impactful solutions. Success is measured by how impactful your designs are to conversion and our customers' trust and desire to stay with us as their insurer of choice. Job title: Lead Product Designer Location: Liverpool City Centre on a hybrid model Working hours: 37.5 Hour per week, Monday-Friday, 9am-5:30pm Salary: £60,000 - £80,000 DOE What you will be doing: Design and prototype simple, low friction digital experiences Own all stages of the design process from concept through launch Create design assets and build a robust design system that works across brands Solve customer problems with a focus on the best experience while balancing company goals, regulatory constraints and effort of implementation Conduct user research and testing to inform design decisions and improve the user experience Test multiple solutions to iterate to the right design as evidenced by data Regularly perform design audits and propose improvements to ensure quality and consistency across brands and product lines. Work autonomously across multiple agile teams. Prioritize appropriately:make trade-offs to speed up learning and balance competing priorities Build a deep understanding of user needs and business objectives in our specialist market What we are looking for: Strong portfolio demonstrating expertise in designing for both web and mobile platforms 5years experience designing modern products; experience in insurtech or regulated industries would be a strong plus. Previous experience managing other designers History of leading discovery and ideation and aligning the group around a vision and approach Understanding of user-centered design principles and ability to drive usable insights from user research. Previous experience building design systems would be a strong plus. Proven track record of designing completely new experiences and end-to-end features Experience shipping mobile and desktop products in an agile environment Strong commitment to doing what is right for the customer and the company About Acorn Insurance We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance. At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the bu
Senior Design Lead Salary: Grade A - £52,737 (National Framework) or £58,139 (London Framework - if you are London office-based or home-based and live within the boundary of the M25) - There is also an additional homeworking allowance of £553 per annum for those working from home. Contracted Hours: Full time 37 hours per week or compressed hours/job share will also be considered Contract Type: Permanent Location: Home-based with regular meetings in London, Newcastle, or Leeds offices Closing date: Thursday 11th July 2024 at 11.59pm About Us We're the Care Quality Commission (CQC) and we work to improve health and adult social care in England. Through the dedication of our expert team, we monitor health and social care services to provide England with a safe and compassionate care system, recognising when services perform well as well as encouraging improvements and taking action over poorer care, where necessary. One of our main commitments is to become a truly inclusive organisation and to role model a diverse and representative culture. To do so, we work with a variety of networks, including the Disability Equality Network, Race Equality Network and LGBT Equality Network. We are now looking for a Senior Design Lead to join us on a full-time, permanent basis. The Benefits - 27 days' annual leave, plus 8 Bank Holidays - NHS pension scheme, with around a 14% employer contribution - Free employee assistance service 24 hours a day - Discounts to supermarkets, high street stores, electronics and fleet cars - Discounted gym vouchers - Cycle to work scheme - Internal reward scheme where you could win a voucher or two! - Equipment for homeworking Why this could be a great role for you This is the perfect opportunity for a high-calibre professional with service design experience, accessibility and usability expertise and fantastic people-management skills to join our dedicated organisation. Stepping into a pivotal leadership role, you'll discover the perfect chance to hone your skills and contribute to the delivery of great, accessible services for health and adult social care across the country. Alongside supporting vital services, we are focused on enabling our teams to thrive and development. We will support you through professional development and we always promote internal progression to ensure you forge the career you are looking for. So, if you're ready to elevate your career and join the team, apply today! What you will bring... To be considered as a Senior Design Lead, you will need: - Experience designing services to turn into functioning services - Experience of accessibility and usability as applied to online portals, CRM applications, websites and business to business or regulatory environment - Experience of helping teams to embed user-centred service design and delivery practices - Experience of people and performance management, and staff development - Experience of working within an Agile environment - Experience of helping teams adopt a wide range of user research methods, analysis and synthesis techniques and approaches to presenting and sharing findings - A degree (or equivalent) What you'll be doing As a Senior Design Lead, you will lead the design work for the Product and Service Design team. You will design services that assist internal users, health and social care providers, and other bodies. They will be clear, simple and consistent systems which promote digital adoption, reducing inefficient and error-prone manual handling and increasing data conversion into insight. Managing the service and interaction designers, you will direct user researchers and content designers working on services and products. Additionally, you will: - Recruit and line manage the Interaction and Service Designers - Develop and maintain service blueprints - Lead in consistent service design and interaction design - Turn designs into user stories and actions - Support recruitment and direct the work of Content Designers and User Researchers Next steps If you require any support or assistance with the recruitment process, please get in touch with our team or include a note in your application. We know diverse teams allow for a more creative and productive environment and therefore encourage applications from everyone regardless of age, gender/sex, gender identity or expression, religion or belief, disability, ethnicity or sexual orientation. So, if you'd like to join us as a Senior Design Lead, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. Other organisations may call this role Lead Service Designer, Head of Service Design, Principal Design Manager, Senior UX/UI Designer, Senior Interaction Design Manager, or Design Director.