We are seeking a passionate and proactive Service Delivery Manager to lead incident management and escalations from start to finish.
As the Service Delivery Manager, you'll be the main point of contact for all incidents, ensuring transparency and accountability from vendors and third-party partners.
Are you ready to take ownership of a critical service delivery function within a forward-thinking digital environment?
Due to continued growth, we are now hiring for a Service Delivery Manager to join our operations team!
The Service Delivery Manager will be responsible for, and take ownership of, an allocated client list as the primary point of contact, which includes overseeing the day-to-day delivery of our contractual obligations.
Posted by Lynx Recruitment Ltd • £70K/yr to £80K/yr
General
Our client works with large household name clients in the retail, telco, travel, automotive and finance space and require a Delivery Manager to work alongside teams of BAs, PMs and Scrum Masters to ensure delivery of multiple large projects.
Lynx Recruitment are partnered with a large consultancy to help them source an experienced Agile Delivery Manager/Project Manager.
Responsibilities
History of delivering projects on time and to budget, ideally from within a consultancy.
Due to continued growth, we are now hiring for a Service Delivery Manager to join our operations team!
The Service Delivery Manager will manage and take ownership of the company's relationships with our existing clients which includes overseeing the day-to-day delivery of our contractual obligations.
As well as experience managing and nurturing client relationships, you will have excellent written, verbal communication and organisational skills.