We are seeking a passionate and proactive Service Delivery Manager to lead incident management and escalations from start to finish.
As the Service Delivery Manager, you'll be the main point of contact for all incidents, ensuring transparency and accountability from vendors and third-party partners.
Are you ready to take ownership of a critical service delivery function within a forward-thinking digital environment?
Join our team as a Service Delivery Manager and play a pivotal role in delivering exceptional service to high-profile customers using our Managed Service platform.
This position is perfect for someone who thrives in a fast-paced environment, possesses excellent process management skills, and has a proactive approach to customer service.
Service Delivery Manager
Location: Northampton (Hybrid Working - 3 days in office, 2 days remote after 3 month probation).
Posted by Pure Resourcing Solutions • £50K/yr to £60K/yr
Your role as an IT Delivery Manager, is a hybrid role which would somebody who has experience of both Project Management and Account Management as you will be pivotal to the communication between Customers, Senior internal Stakeholders and also the Tech team within the business.
I am proud to be supporting one of our long term partners to find them an IT Delivery manager to join their team.
This is a Hybrid role with 3 days required in the Norwich based Office.