We are seeking a highly skilled and experienced delivery manager to join a dynamic leading international law firm, this is an exciting operational role that focuses on ensuring a seamless delivery of services both to the firm's practice groups and external client.
A proven track record of successfully managing legal service delivery operations and driving continuous improvement is essential for this role.
The successful candidate will play a vital part in supporting engagement strategies aimed at fostering the development and well-being of our legal delivery teams, while enhancing their capabilities and meet the evolving needs of the firm's clients and practice groups.
In this role, you'll team up with Solutions Managers to ensure seamless client delivery, meeting all requirements within agreed timescales and budgets.
You'll be the go-to guru overseeing all legal project resources, guaranteeing top-notch quality in every output.
We are currently collaborating with a leading alternative legal services provider, backed by a prominent law firm, and they're in the midst of an incredible growth phase within their legal service delivery function.
Our Service Delivery Manager will be responsible for overseeing the delivery of services to our clients, ensuring high levels of customer satisfaction.
About the role
Your key tasks and responsibilities will include
Leading the team to deliver an outstanding service, ensuring client expectations are always met or exceeded.
Our Client in the Decarbonisation space is looking for an innovative and proactive Business Manager to provide a high level of support to the Delivery Management Team (DMT) in the coordination and management of a large customer facing delivery team.
Ensuring that effective planning and administrative systems to support the management of the team's core activities are in place and maintained efficiently and effectively.
General
You'll be driven, proactive, resourceful and be able to make decisions under pressure.
We are seeking a dedicated and efficient Dispatch Manager to join our team.
This position involves managing the preparation and distribution of delivery lists, maintaining our fleet, and leading a team dedicated to providing exceptional customer service.
The successful candidate will be responsible for overseeing the daily operations of our dispatch department, ensuring smooth and efficient delivery processes.