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We are working with a market leading business, based on the outskirts of Derby who are looking for a Administrator and Customer Service Assistant to join their successful company on a temp to perm basis, for the right candiate. You will provide excellent customer service and administration skills as part of a fast paced team. To be considered for the role, you'll require the following essentials: Current or recent experience within a customer service/administration role Strong knowledge of MS Office, particularly MS Excel Previous experience of using Sage 50 would be advantageous Excellent communication skills - written and verbal Ability to work to strict deadlines Work well under pressure The ideal candidate will have proven experience within a customer service/administration role with experience of processing customer orders. You will be very organised and have fantastic attention to detail. You won't be afraid to get stuck in' on a regular basis. Reporting to the Admin Manager, you'll be: Processing orders on the CRM system (Salesforce) in a timely manner Greeting customers and visitors Answering all calls with a professional manner Handling incoming deliveries & stock & matching upto the delivery notes Updating purchase orders on the system Processing orders, raisisng invoice and chasing outstanding payments Providing an excellent customer service Salary & Working Hours £11.44 per hour Full time hours, Monday Thursday 8.30am 5pm and Friday 8.30am 3- .45pm 22 holidays per yeah including Bank holidays Free on-site parking Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an recruitment agency in relation to this vacancy. See our website for more details and jobs available - http://jobs
Overview Solutions for Accounting are leading Sage Business Partners with a focus on providing high-impact finance management systems to state-funded and independant schools across the UK. With an impressive customer base that includes many Multi and Single Academy Trusts and private schools, we have established a strong reputation for delivering excellent products, backed up by outstanding customer service. With established development, support, implementation, and training teams, we are well resourced for sustained organic growth, aspiring to be the leading UK provider of finance management systems in the education sector. We are currently seeking an enthusiastic and ambitious person to join our education team to play a key role in helping us to communicate our value proposition to schools, and to support our sales and marketing team in identifying opportunities and securing sales. Role & Responsibilities You will become part of a dedicated team of highly skilled professionals, taking your place among sales consultants, account managers and marketing professionals to support the sale of transformational systems to schools. Working closely with colleagues in the team, your primary objective will be to interpret the needs of prospective new clients, and then prepare and deliver high-impact product demonstrations. Taking a consultative approach, your knowledge of finance processes in education will help you articulate the expectations of people and organisations in the sector. Your expertise will empower the team to be successful in securing new customers and ensuring that the business delivers enduring customer value. Experience Ideally you will have either consultative experience in the education sector, or direct finance experience working within a MAT or SAT. Personal Qualities We expect that the successful candidate will possess: Excellent and professional verbal and written communication skills A capability to build productive relationships with internal and external stakeholders Impeccable presentation skills A high level of integrity The ability to work alone and as part of a team A self-motivated and dynamic nature A desire to exceed targets consistently Excellent IT skills Additional Information This role is essentially home based, although there will be a requirement to attend regular meetings at our offices in Derby, Sutton Coldfield or Newcastle. There will also be a requirement for you to visit prospective clients and existing customers at various locations across the UK from time to time. PLEASE NOTE: If you would like to apply for this position, please include a covering letter/email with your CV & application. Any applications received without a covering letter/email will NOT be considered. Thank you. No Agencies