To actively pursue the settlement of debts, as directed by the Finance Manager/Deputy Finance Manager/Office Manager, either by telephone, letter or personal visits taking care to adhere to accepted Social Care and Health practices and in accordance with the Debt Recovery Procedures.
As a Recoveries Agent, you will be dealing with post default agreements that are experiencing financial difficulty and you will work with our customers to find appropriate solutions for their circumstances.
For our customers who are in financial difficulty, you will be more than just a friendly voice to answer their questions; you will be an attentive listener and problem solver too.
This is a 12 month FTC opportunity to support our Operations team on the roll out of our internal FiBa project.
Prepare, examine or analyse accounting records, financial statements or other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.
Develop,implement, modify, and document recordkeeping and accounting systems.
Develop, maintain, and analyse budgets, preparing periodic reports that compare budgeted costs to actual costs.
We are looking for a candidate with experience of working in Business Rates or similar environment within Revenues, possess a high level knowledge of Business Rates legislation, including the enforcement process.
Work accurately to tight deadlines.
Able to use Academy Revs & Bens and Enterprise (formally information@work) systems.
The role would suit someone with at least two years' experience in a fast-paced telephone-based collections environment, within a personal loans' environment.
If you are truly customer-focussed and want something different to the stuffy, corporate environment of the bigger corporates, then this role is an exciting opportunity for you.
We are delighted to offer a unique and exciting opportunity to join a dynamic, innovative, and fast-growing established fintech lender.
We are looking for enthusiastic Customer Service Agents with a passion for customer service to join a dynamic team on a major project for a large UK bank, assisting with inbound calls and email queries from existing pensions customers and preforming administrative activities.
Shifts will be decided in advance.
Candidates will be required to work 40hrs per week between the operational hours of 8am to 6pm, Monday to Friday.
Performs a variety of routine and some non-routine clerical/accounting/customer service functions in accordance with standard procedures in one or more of the following areas: general accounting, accounts payable, accounts receivable, credit and/or collections.
Contacts other departments, customers and/or outside agencies to resolve problems and resolve open issues.
Operates a personal computer and appropriate software packages or its equivalent.