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What flexibility means to you and what it means to your company are often two very different things. You don't expect the earth but it would be nice to drop your kids off in the morning and not be in a mad panic to start work. Or maybe you'd like condensed hours. Maybe you'd like to work a 4 day week. You'd at least like the choice. But too often the response is "well if we give it to you we have to give it to everyone else". This firm is one that says "well, yeah". They offer hybrid working (3 days in the office). But there's even some flexibility here (e.g. 2 days instead) or for someone really good, a remote option. Whilst the preference is hybrid they do have a remote mortgage adviser and they're open to another. But for training/team meeting purposes it would be best if you're in the North West and can get to Stockport easily enough. It's 9-5:30 Monday to Thursday and 9-5 on Friday but that's not set in stone. Some work 9:30-6, others 10-6:30. Whatever works for you can work for them. They're also open to condensed hours or a 4 day working week. (It's worth noting that you do work 9-1 every other Saturday but you get that time off in lieu during the week. And what's more, you'll do those appointments from home) Maybe this empathetic approach to leadership is one of the reasons that the average tenure of their mortgage advice team is 9 years. But that's not all. They get the fundamentals right. They have a team of relationship managers who fill your diary for you. And they fill it with good stuff too, filtering out those leads that don't make the cut. You'll get to focus your time on finding solutions for people, not chasing leads. And there's a support team on hand too. So you won't be chasing your own business. And it's video/telephone based. So you're not wasting time travelling/sitting in traffic. Salary is £28,000 - £30,000 but they can also offer a guaranteed bonus of £500pm for the first 6 months. They have two bonus schemes worth c£1,000 per month, although their best earner pulled in £2,000 last month alone. There's also an incentive scheme for sign ups from their 15 estate agency offices. This was worth £200 to one adviser last month. Not bad eh? HERE'S WHAT YOU'LL NEED: Well, at this company you don't need to be hugely experienced. In fact as a business they like working with advisers towards the start of their career. But you must have a decent track record of performance. And a steady career history. In return you'll get to work somewhere where you are treated as a grown up. Where there's no micro-management or office politics. No sat in an office five days a week because your boss doesn't trust you. A business where you'll have a full diary, realistic expectations placed on you and a manager with empathy/common sense. Sounds good doesn't it? Click apply and send us a way of contacting you if you don't have an up to date CV. We'll tell you everything else you need to know. Everyone will receive a response.
We are looking for a dedicated Collections Advisor to join our customer service team in the Financial Services industry, based in Denton. The ideal candidate will manage customer accounts, ensuring timely debt repayment and maintaining exceptional customer relationships. Client Details The organisation is a well-established entity in the Financial Services industry, boasting a team of over 500 dedicated professionals. With a national reach, they pride themselves on their quality service and customer-centric approach, making them a leader in their field. Description Manage customer accounts and ensure timely debt repayment Develop and maintain positive relationships with customers Provide excellent customer service, addressing inquiries and resolving issues promptly Work within a team to meet and exceed collection targets Adhere to company policies and industry regulations Proactively identify opportunities to improve collection processes Collaborate with other departments to ensure smooth operations Profile A successful Collections Advisor should have: Experience in a customer service environment, preferably within the Financial Services industry Excellent communication and interpersonal skills Strong problem-solving abilities Proven track record in debt collection Knowledge of industry regulations and guidelines Job Offer Salary £22,308 per annum OTE up to £35,000 A supportive and professional work environment Opportunities for professional development and growth Competitive holiday leave Unique opportunity to join a leading company in the Financial Services industry We encourage all qualified candidates to apply and look forward to welcoming our new Collections Advisor to our team.