This includes the responsibility of managing the engineer's daily work schedule ,prioritisation, and resolution of end user help requests, including the monitoring and tracking of the engineer's.
Your role is to manage the Engineer's work load and to ensure that customers are receiving the appropriate assistance.
The UK's largest independent company specialising in the installation and servicing of all makes and models of commercial glasswashers and dishwashers, we having an exciting role to join their call centre as a Scheduler.