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Administrator My client, based in Welwyn Garden City, are looking for an experience administrator with good customer service skills to join their team. This is an ambitious and growing business, and you will become a valued member of the operations and projects team. We are looking for a highly focused individual who is self-motivated with a proactive and customer focused attitude. As well as project work, you will be answering calls and emails and assigning jobs to engineers so confidence using the telephone will be important. Full training will be given so it is more important that you have the drive and the right attitude to succeed in this fast-paced role. Administrator duties include: Answering emails and telephone calls from both customers and internal colleagues Administrating job reports from the field engineers Supporting the Project Team with project work Responding to reactive works in a proactive way and assigning jobs to the engineers Working closely with the account managers to provide a high level of customer service to all accounts Utilising the client's SaaS software packages (Training will be given) Responsibilities of the Administrator: Good level of Excel skills Expertly handle all contact with our customers via telephone and email Deliver an unrivalled customer experience A positive, proactive and customer focused attitude An ability to manage and prioritize your workload in a fast-paced environment Willingness to learn new systems Being able to use your own initiative when completing day to day tasks Excellent time management skills enabling to meet all set deadlines Comfortable Using all Microsoft Office programmes Highly organised Full training will be given, with additional training and career progression for the right candidate. Perks and Benefits Competitive salary with full training Free parking Pension Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not be successful. However, we will keep your details on our database, and will contact you when other suitable positions come in.
Based in St Albans, Hertfordshire, our client is looking for an Office Administrator to join their team on an interim basis. This job would suit someone with previous experience of the full month end process, to be responsible for assisting the production of accurate monthly management accounts. This leading business provides expert witness and professional advisory services. With a primary focus on delivering high quality work, the business continues to grow their client base with technical excellence and discretion and based on their growing reputation. The successful individual will have good IT and computer literacy skills, particularly proficiency with Excel. They must have good verbal and written communication skills. A high level of accuracy / attention to detail is important for this role. Experience with Quickbooks and Quality Management Systems e.g. ISO 9001, is desired but not essential. Duties will include: Monitoring unpaid invoices and chasing up overdue payments Performing data entry roles, including updating records and databases for quality control, personnel, financial and legal information Managing inventory of office supplies, including stationery and multimedia equipment to ensure smooth operations Managing company correspondence, including phone calls, emails, letters and packages Handling bookkeeping and billing cycles for the business To include ensuring technical staff keep timesheets up to date Onboarding of new clients, undertaking credit checks and generating new projects Organising meetings, scheduling appointments and overseeing catering during company events Overseeing and organising partners emails and calendars Maintaining a filing system for project bundles (electronic and physical) Creating travel itineraries for partners and employees Preparing and/or reviewing expense reports For more information about this role or any other temporary Office Administrator jobs in St Albans, Hertfordshire please contact me in confidence or visit our website www.mrkassociates.co.uk Every application will receive a response as this is the recognised working practice at MRK Associates. MRK Associates - AGY Helping you build the career you deserve