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Your new role Southend-on-Sea City Council are looking to appoint a full-time, permanent Court Progression Manager to ensure the excellence of social work practice, and professional conduct in public family law settings (The 'Public Law Outline' - care proceedings and pre- proceedings) and the timely execution of the local authority's public law applications and its pre-proceedings activity. Ensuring that the voices of the children involved, their wishes, aspirations and feelings are always heard, and are at the heart of the local authority's public law activity and care order applications. Ensuring children's plans for permanence are progressed quickly and efficiently through pre-and care proceedings, avoiding delay. There will also be a need to ensure that the social work evidence, assessments and plans of the local authority concerning the children subject to its care order applications and pre-proceedings (PLO) interventions are of the highest quality.You will take a leading role in innovation by improving the local activity within the public law framework and work in partnership with the courts, CAFCASS and other local authorities to achieve better outcomes for children. You will not hold a caseload but instead, collaborate closely with qualified social workers across all teams within Children's Services, supporting them in preparing their evidence for court and providing support and advice to Team Managers and practitioners for Legal Planning Meetings. What you'll need to succeed To be successful in this position you must be able to work in the UK, have a recognised Social Work qualification and be registered with Social Work England.You will need to have substantial post-qualification experience in social care/safeguarding settings. Have previous experience of working within the framework of the 1989 Children Act, Adoption and Children Act 2002, Children Act 2004 and other relevant legislation including Working Together 2013, 2015 and 2018.You will be required to visit locations in and out of the city easily, therefore a valid driving licence and car available for business use is essential. What you'll get in return Pension: Southend-on-Sea City Council provide membership of the Local Government Pension Scheme (LGPS) for employees aged under 75. The LGPS is a generous scheme and provides you with a future income, independent of share prices and stock market fluctuations. Leave Entitlements: We offer our employees a generous leave entitlement from 25 days up to 32 days based on length of service (Continuous service). Southend-on-Sea City Council also offer a range of flexible working and family-friendly leave.We also offer paid time off to allow employees to undertake volunteering activitiesHere at Southend-on-Sea City Council we also offer our employees free access to a benefit portal that provides access to wellbeing support and a range of salary sacrifice schemes to help spread the cost of items, including: Bicycles, cars, electronics and gym membership. The portal also provides access to a range of discounts on products and services including retail, food shopping, travel, dining out and leisure activities. What you need to do now If you are interested in this role, please click 'apply online' to forward an up-to-date copy of your CV. To request a copy of the Job Description/Person Specification for this role, please contact Nathalie via email Please note: Applications for this vacancy may close prior to the date advertised above, so you are advised to apply as soon as you are able to. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Customer Operations Agent One to One Personnel are recruiting for a Customer Operations Agent to form part of the Operations team working for our client who has a long-standing reputation within Logistics. This role is site based in Rochford, Essex The position is ideal for someone with commercial experience which has been gained within the logistics, transport, or distribution sectors. Must be customer service focused and confident with MS Office. Duties : To deliver an efficient and friendly customer service experience Working as a team so that Health & Safety is a priority and customer expectations are met Co ordinate cargo dispatch from beginning to end Assist with internal and customer stock checks Checking correct cargo has been loaded to road transport Utilise operations & systems which deliver to agreed KPIs & customer service standards. Support Customer Operations Manager to provide all of the above as well as absence cover & perform any other reasonable duties as requested. Skills Required: Experience of customer service operations Great communicator Organised analytical thinker Great attention to detail PLEASE NOTE: Due to location, you will be required to have your own transport Job Type: Permanent (3 month probationary period) Salary: £24,648.00 per annum Hours: Monday to Friday 40 hours per week, between the hours of 6:30am and 18:00pm Benefits: 20 days holiday per year plus bank holidays (increasing by one day per annum to a maximum of 25 days) Overtime paid at time and one half as required If you feel that you have all the skills required for this position, please get in touch with One to One Personnel by emailing your CV to or by calling the office on .