First point of call for visitors & phone calls and emails - ensuring customer service is first class.
General
The leading global provider of AI video telematics and connected fleet data is looking for a Customer Experience Administrator to provide comprehensive support to ensure the best possible customer experience.
You will be working with the Customer Experience Team to support the Account Managers, setting them up for success and taking a proactive approach to customer care.
The role will support our call centre's by implementing coaching interventions that drive individual and team performance across the group, in delivering an outstanding service to our internal customers.
Travel is an essential part of this role, so being flexible to travel to various locations is a must.
Location We have multiple offices throughout the UK, so you will be based onsite at your closest office.