Our CRM Marketing Specialist is a key role in our Opticians CRM Marketing team, responsible for creating, managing, and executing hyper-personalised customer communications to retain existing customers and acquire new ones.
Supporting the Customer Operations Manager with ongoing relationship management.
Customer Experience LeadVacancy closing date: 14th June 2024Recruitment Partner: Emily Smith-KennyWe have a new and exciting opportunity for a Customer Experience Lead to join our Customer Operations Team, and become an expert in our Contact Lens Reward Plan (CLRP).Reporting into the Customer Operations Manager, you will provide support to Partners within the business, and will have internal line management responsibilities for a team of Customer Liaison Specialists, who manage all customer communications via written, verbal and social interaction.About the roleYou will receive training on all aspects of the CLRP, with a view to provide 'Train the Trainer' support to Partners, ensuring that they are well equipped to deliver an enhanced customer experience and commercial performance to customers on the plan.Responsibilities of the role include: Supporting external partners with on-site training.
Liaison with support teams such as Professional Services, CLRP Category Managers and Marketing teams.
We are looking for an experienced and dedicated Business Analyst to join us to lead the requirement gathering and delivery of our technology roadmap including prioritization of projects needed for Research & Development and Global Supply Chain.
You will also work closely with teams such as Enterprise Architecture, Information Security, and technology delivery teams to ensure that their standards are understood and met.Who we areInternational Technology & Advanced Analytics (IT2A) is a multi-national function of Walgreens Boots Alliance based in the UK, Europe, Asia, South America and the USA.
Reporting into the Technology Business Partner, you will partner closely with Research & Development and Global Supply Chain functions to understand their strategy and associated requirements to help develop a roadmap and backlog of the technology projects needed.
Closing Date: 4th JuneLocation: NottinghamContract: Permanent, Full-TimeRecruitment Partner: Frankie McCallister-LyasOverview:Sitting within the Customer Marketing Operations Team, you'll be responsible for building and delivering a multi-channel CRM campaign.Working as part of the Customer Marketing Operations team, you will be responsible for multi-channel communications (Email, Push, In-app messages, Inbox etc).
You will develop expertise in the digital marketing journey, with full access to our digital marketing training programme, building excellent foundations for career progression.Key Responsibilities: Working with design and marketing to turn creative ideas into HTML for email and app.
You will have the opportunity to work with numerous stakeholders across the business as well as external vendors on exciting and cutting-edge technologies and play an integral part of implementing these in the day-to-day work.
International Technology & Advanced Analytics (IT2A) is a multi-national function of Walgreens Boots Alliance based in the UK, Europe, Asia, South America and the USA.
International Technology & Advanced Analytics (IT2A) is a multi-national function of Walgreens Boots Alliance (WBA) based in the UK, Europe, Asia, South America and the USA.
The majority of our contacts are by email & phone and we handle an abundance of queries from line managers across our stores, opticians, support office and logistics divisions.
We are a team of c18 ER Advisors working within a shared service environment.
We are passionate about providing excellent support for leaders across our stores, opticians, and support office, around the ER issues they face.
Closing Date: 1st JuneLocation: NottinghamContract: Permanent, Full-timeRecruitment Partner: Frankie McCallister-LyasAbout the role:Welcome to the Boots PR team a dynamic and exciting team at the centre of the Boots business.
Our Corporate PR Manager is instrumental in building and protecting the Boots brand, ensuring that we continue to cement our position as the leading health and beauty retailer in the UK.
About the role
Reporting to the Head of External Communications, the position involves the development and activation of PR strategies and campaigns designed to engage media and key stakeholders in Boots strategic agenda.
We have a new opportunity to join our team and learn skills across our two main teams; Digital Product Setup and Digital Promotions & Events.
The Digital Services Team are responsible for leading a wide range of operational & business processes across our UK and ROI digital platforms, ensuring that they operate effectively, deliver value and always enhance the customer experience.
This is an exciting opportunity to join our team of Performance Marketing specialists on a
Basis as a Search Specialist.We are looking for a creative individual support in developing the Search roadmap for the No7 Beauty Company E-Commerce websites in accordance with brand and commercial objectives, taking particular responsibility for driving growth in organic search through content and technical SEO enhancements.