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Lusona is working exclusively with our client who is well established in the property management sector to recruit an experienced credit controller. In this role you will report directly to the credit manager and work within a small team of credit controllers. You will have a variety of responsibilities which will include: Recording NOPL's on the company CRM/billing system Calculating direct debit reviews and preparing the DD increase review letters Handling & follow up of the DD rejections Qualifications & Skills Experience in a fast paced high volume credit control environment Excellent interpersonal and communication skills Self discipline and motivation Ability to work on own initiative or part of a team Strong IT skills, proficient in the use of MS Excel Attention to detail and accuracy Ability to prioritise and meet deadlines This is a full-time position and after probation period is completed hybrid working will be available. The salary is up to £28K and our client has an excellent benefits package that includes bonus scheme, pension, life assurance and employee assistance program. For further information or to apply please contact Laura Randall at Lusona
Working as part of the credit control function, the Credit Controller will be the main point of contact for all clients to ensure prompt payment of all outstanding and overdue receivables. Helping to manage and develop relationships with clients to ensure prompt payment of all outstanding and overdue receivables. Client Details My client brings together a portfolio of clients under a common philosophy centered around delivering exceptional customer experiences, nurturing talent and smart investment to drive superior performance and growth. Description The credit controller will work closely with internal stakeholders. They will be involved in customer reconciliations and cash allocation, including queries and historic reconciliation errors. The ledger is large and has a variety of clients which will make for a challenging task. Contacting clients via telephone and email to ensure invoices are approved and paid on time. Working with clients to resolve aged invoices and overdue debt. Allocating cash and reconciling accounts. Daily admin tasks such as preparing reports, statements and uploading data to our system. Working closely with the Credit Control Manager to ensure we highlight any potential risks. Promote Best Practice and look for ways to change and improve processes across the business. Work closely with our clients and business partners to actively promote a "working together" environment. Resolving queries. Work to reduce the overdue debt and the average days to pay. Profile The ideal candidate will embody the below: Minimum 1 year / 18 months demonstrated experience Previous credit control experience. Experience in a shared service centre. Excel skills and ability to reconcile accounts. Previous cash allocation and matching. Passionate and willingness to learn Enjoys working as part of a team Ambitious and hard working Deliver exceptional customer experiences all the time Job Offer My client is offering a competitive salary, bonus structure and generous annual leave. Meals provided whilst on shift Sales incentives and initiative rewards Discounted / Free use of facilities Free Car Parking Discounted prices Annual Holidays entitlements inclusive of Bank Holidays Opportunity to buy additional holiday entitlements Pension enrolment