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Working as part of the credit control function, the Credit Controller will be the main point of contact for all clients to ensure prompt payment of all outstanding and overdue receivables. Helping to manage and develop relationships with clients to ensure prompt payment of all outstanding and overdue receivables. Client Details My client brings together a portfolio of clients under a common philosophy centered around delivering exceptional customer experiences, nurturing talent and smart investment to drive superior performance and growth. Description The credit controller will work closely with internal stakeholders. They will be involved in customer reconciliations and cash allocation, including queries and historic reconciliation errors. The ledger is large and has a variety of clients which will make for a challenging task. Contacting clients via telephone and email to ensure invoices are approved and paid on time. Working with clients to resolve aged invoices and overdue debt. Allocating cash and reconciling accounts. Daily admin tasks such as preparing reports, statements and uploading data to our system. Working closely with the Credit Control Manager to ensure we highlight any potential risks. Promote Best Practice and look for ways to change and improve processes across the business. Work closely with our clients and business partners to actively promote a "working together" environment. Resolving queries. Work to reduce the overdue debt and the average days to pay. Profile The ideal candidate will embody the below: Minimum 1 year / 18 months demonstrated experience Previous credit control experience. Experience in a shared service centre. Excel skills and ability to reconcile accounts. Previous cash allocation and matching. Passionate and willingness to learn Enjoys working as part of a team Ambitious and hard working Deliver exceptional customer experiences all the time Job Offer My client is offering a competitive salary, bonus structure and generous annual leave. Meals provided whilst on shift Sales incentives and initiative rewards Discounted / Free use of facilities Free Car Parking Discounted prices Annual Holidays entitlements inclusive of Bank Holidays Opportunity to buy additional holiday entitlements Pension enrolment
My IT client are looking for a Credit Controller to join them on a permanent basis. This role will also involve you wearing a couple of different hats within Customer Service, so they are looking for someone who is happy to roll up their sleeves and get stuck in. You will be part of the credit control team and will be responsible for the some of the following: Actively contact customers who are late with their payments and request prompt payment Follow escalation processes when a customer continues to miss payments to ensure debt is eventually collected Work with customers and other internal departments to resolve issues preventing payment Issue ad hoc invoices and credit notes following authorisation process and request refunds where required Posting of daily cash receipts to sales ledger accounting software Reporting daily cash in/trade debtors to management Answer calls and emails from customers Cover team members and other companies debtors when required They are looking for someone with a positive can-do attitude, strong customer service skills who is IT literate with excellent attention to detail. If you would like to find out more about the role and my client please send your CV to the relevant email address.