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£18-£19.50 per hour depending on experience Gloucester The Role Our client has an exciting opportunity working within the Finance team as a Credit Control Specialist the ideal candidate is a seasoned professional with a demonstrated track record in credit control, debt collection, and account reconciliation. You will possess strong interpersonal skills, enabling them to effectively engage with customers, resolve payment issues, and maintain positive relationships. Proficient in preparing aged debt reports and collaborating with cross-functional teams, you will ensure a smooth operation of credit processes while meeting KPIs and cash collection targets. Your attention to detail, system proficiency, and able to ensure accurate financial records whilst adhering to regulations. You will have a proactive approach to problem-solving, be able to mitigate disputes and discrepancies, whilst contributing significantly to the organization's financial stability and growth. Responsibilities Manage customer retention, pursue overdue balances, and ensure timely payments. Collaborate with teams to resolve collection issues and gather necessary information. Update internal systems with accurate data and prepare aged debt reports. Adhere to credit management controls and resolve payment issues. Perform tasks assigned by the Head of Credit. Requirements Build and maintain strong client relationships. Excel in written and verbal communication. Proficient in Microsoft Excel and IT. Demonstrate strong organizational and time management skills. Meticulous attention to detail and accuracy. Resolve disputes effectively through factual communication. Benefits Work for a one of the UK's largest contractors in their field and an inspiration to its community. 3-month contract, focusing on a specialist project that will give you invaluable insight and experience in retention credit control. How to Apply: Don't miss out on the opportunity to join a dynamic team! To apply, please send your CV to Katie at i2i recruitment today. While we strive to review all applications, please understand that due to current circumstances, we may not be able to respond to every applicant. If you haven't heard from us within 5 working days, please consider your application unsuccessful on this occasion.
Credit Controller - 6 month contract - £30.000 per annum - 4 days from home/1 in Windsor I am currently recruiting for a Credit Controller for a fantastic business based in Windsor. The role is covering a maternity and is working in a successful team. Key duties: Working with the Client ledger allocated to you, look to ensure that the client pays all invoices in line with the agreed payment terms work Quickly communicate any invoice disputes back to either the CSM or Billing teams to allow resolution in a timely manner. Ensure you update regularly (daily ideally) the position of your client's invoices Seek clear payment dates from clients on when invoices will be paid, holding the clients to those payment dates. Escalate (at the appropriate moment) any issues on the collection of debt to your Line Manager or indeed your concerns on the financial viability of the client. Engage in dialogue with the client to ensure that payments are received on a timely basis. Assist with the allocation of payments What you will need to be successful: 2 years experience in a similar role Team player Available at short notice Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
ROLE OVERVIEW Role: Credit Controller Reporting to: Credit Control Team Leader Location: Leeds COMPANY OVERVIEW At Anthem Management, you map the story of your success. As one of the largest block property managers in the UK, hundreds of clients look to us to expertly manage their properties and tens of thousands of residents trust us to help them enjoy their homes. With roots in customer service and a relentless focus on the needs of our clients, our approach to block management prioritises getting the basics right whilst providing a great level of service. ROLE RESPONSIBILITIES This role sits within the Block Management department and is a support role for both the Property Managers and our external leaseholders. The suitable candidate will be responsible for the collection of ground rent and service charge across our portfolio of circa 15000 units. The ideal candidate will have a proven track record of exceptional communication skills, attention to detail and the ability work as part of a busy team. We are seeking a confident, ambitious individual who is self-motivated and has a "can-do" attitude. Your responsibilities include but are not limited to: Collection of Service Charge and Ground Rent. Identify and chase arrears by email and letter Answer the telephone and take leaseholder payments via WorldPay. Negotiate and monitor payment plans. Liaise with Property Managers regarding leaseholder queries and outstanding maintenance issues. Liaise with solicitors, instructed in connection with debt recovery and monitor performance on each individual case. Prepare arrears reporting for both internal and external stakeholders Produce bespoke reports for clients in connection with the arrears at the respective property. Liaise with the Pre-Sales and Legal enquiries team to assist with sales of leaseholder apartments and reassignments of leases. Account reconciliations. Prepare information and supporting evidence for Court Papers or leaseholder tribunals. Update leaseholder records. Handle where possible and escalate where needed, complaints and issues to the relevant portfolio manager and in line with company procedures if a formal complaint is lodged. Identify improvements and efficiencies in our current Credit Control process. YOUR BUILDING BLOCKS OF SUCCESS Experience and Skills Previous Credit Control experience is preferred. Efficient in maintaining administration and finance records electronically. Think on the spot and deal with issues and challenges in a timely fashion. Proactive and dynamic taking ownership of all of core duties. Accuracy and attention to detail. Experience in excel and the formatting of documents. Understanding the importance of achieving deadlines and ensuring quality output. To ensure confidentiality and security of all business, client and customer documentation/information. Ability to gather, assimilate, analyse and effectively summarise information and give briefings/prepare briefing notes as necessary. Experience in the formatting of documents. Strong interpersonal skills. Ability to organize and manage multiple priorities without immediate supervision. Ability to communicate effectively with stakeholders with strong written communication skills. Ability to multi-task and prioritize daily tasks to meet deadlines timely. Strong proficiency with Microsoft Excel, word and outlook. Flexible and collaborative approach to working with clients, leaseholders and associates across all levels as well as working as part of a team. Attention to detail. Ability to approach problems both logically and creatively. Proactive and dynamic taking ownership of all of core duties. Confident and pro-active approach. Use initiative and take responsibility for providing solutions.