Your new roleYou will be tasked with providing a comprehensive credit control service in a fast-paced environment to support the business by ensuring that outstanding debts are collected in a timely and professional manner, working closely with the sales team to lead on the development and promotion of efficient cash collection and debt reduction.
Your new companyOur client is one of the biggest independent, family-run livestock and agricultural manufacturers in the UK, based in Shepshed, Leicestershire.The company has a fantastic 'family feel' and is still run by the family of the original founders.
Key duties and responsibilities
Maintain contact with customers to chase outstanding debts.
Forde Recruitment are currently recruiting for a Customer Experience Team Leader on behalf of our client, An evolving global automotive business supporting customer de-fleet, multiple remarketing channels and a complete range of vehicle preparation services including wholesale and retail ready.
You must have the ability to drive and increase performance by taking a strong customer focus approach, monitoring, and supporting advisors to ensure that business, knowledge base and work processes are adhered to and make sure that department SLAs are being met or exceeded.
This role requires you to provide excellent and inspirational leadership to the client experience team and wider client stakeholders.
Benefits: BUPA Healthcare, Life Assurance, Pension Contribution, Death in Service, up to 28 days annual leave entitlement PLUS Bank Holidays, Early finish Fridays, Free car parking and fantastic career prospects!
Basic Salary: £30,000.00 to £35,000.00 Per Annum plus Annual Bonus
Offering between £70,000 to £85,000 Bonus Equity Options Very Flexible Hybrid Working (mostly remote, 1 day in the office)
Are you ready to play a pivotal role in reshaping financial strategies?
Great opportunity to join a very successful private equity-backed software group focusing on financial strategies, net working capital, cash modelling, debt management, and more.