Our client in Gloucester is seeking a dedicated Credit Controller to oversee their customer base and ensure timely payments while taking necessary actions to address outstanding debts.
Collaborate with a team of 4 Credit Controllers to minimize and manage debt.
Based in well-equipped offices in an impressive setting, close to commuter links, the Credit Controller will benefit from working with a cohesive team of Legal Professionals including Partners, Fee Earners and Support team to deliver a high quality of a full range of duties in Cheltenham.
A fantastic, leading firm in Cheltenham, known to us as a client for many years are keen to add an experienced Credit Controller to their already impressive team.
Duties and responsibilities of the Credit Controller
Maintain regular contact with clients to ensure proper management of debts to maintain our good cashflow, evaluate credit status of debts, identify and manage risk and escalate when necessary, negotiate payment and payment plans with clients which fall within our firms policy.
Handle and resolve inbound calls as well as complete outbound calls with customers who are suffering financial difficulty.
General
Working within the Collections team, the ideal candidate will have the set objective of maximising cash collections and minimising bad debt through excellent customer service and effective debt recovery processes.
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