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Positions have arisen for two Student Fees Administrator's to work for a London based University. The roles will support with student enrolment and work with the University records systems. Job responsibilities include: Handle all forms of billing-related queries, including instalment plans and tuition fees, ensuring timely and accurate responses Assist with the financial transactions process, utilizing systems such as Oracle, Microsoft applications, and Excel Process and generate invoices accurately and efficiently Authorize and update the billing log regularly to ensure all transactions are accurately recorded and tracked Manage a high volume of emails and administrative tasks in accordance with University policies Ensure compliance with administrative protocols and guidelines Manage and resolve queries through email and phone Record all interactions and resolutions using Outlook and Excel for tracking and reporting purposes Perform basic finance calculations as needed to support billing and payment processes Support and reconcile any irregular student payments, ensuring discrepancies are addressed promptly Candidate Profile: Experience of large financial systems (Ideally Oracle or Banner) Experience of student record systems Higher education experience Able to work accurately and to deadlines Agency Reference Number: J80814 Salary: £18 to £20 per hour PAYE Hours: 35 hours per week Hybrid work: 3 days a week working from home Duration: 6 months Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.