Posted by Macildowie Recruitment and Retention • £11.19/hr
THE OPPORTUNITY
Macildowie are currently recruiting for a Customer Service Advisor working for a business based in Wigston Leicester.
Reporting to the Team Leader, the Customer Service Centre Advisor is the first point of contact to our customers via multiple channels such as Email, Telephone and Digital, supporting them with their prime needs whilst collaborating with our internal and external stakeholders.
General
This is a full time temporary on going position, Monday to Friday which offers a heavy hybrid model
This will be across repairs, income, tenancy management and lettings and allocations in general needs, supported housing, home ownership and retirement living.
Here at Stonewater, we are now seeking a Customer Experience Coordinator to take ownership and responsibility for a range of complex enquiries, delivering excellent customer service and a first-time resolution.
You will be the point of expertise for the Customer Service Centre, highlighting training needs to the Customer Service Team Manager.
You are an experienced Technical Author with a passion for creating clear, user-friendly documentation that enhances the customer experience.
Your background in producing and managing technical content within a software environment has equipped you with the skills to translate complex information into accessible guides and articles.
We are searching for a highly presentable and professional individual with exceptional customer service skills to join our client's business as a Customer Service Assistant, based in Bruntingthorpe.
Through our customer relationships, diverse building product range and solutions, we enable the creation of inspirational homes, places and spaces for us all to live and work better.
WE ARE a business loaded with opportunity and career progression.WE ARE innovators, designers, makers and engineers who manufacture and provide smart, efficient, and effective building products and solutions.
WE ARE 200 years of history and over 2,300 employees strong.