Responding to Customer Queries about their insurance policies via phone, email and webchat.
General
Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries.
You will only need to work 1 in 3 Saturdays 09:00 - 17:30.
Acorn Insurance are looking for Property Damage motor Insurance Handler who will be trained and developed to effectively manage a portfolio of motor Insurance claims.
As part of your ongoing training, you will be provided with the right skills in commercial decision making to ensure indemnity spend is minimised to correctly manage a third party claim following a road traffic collision.
Through full training and continuous coaching in-house you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries.
You will identify and review suspected fraudulent claims/policies through our counter fraud platforms, reporting these to counter fraud agencies when relevant.
As an Intelligence Analyst, you will be responsible for supporting the Counter Fraud team, along with other areas of the business.
This individual will use a wide variety of fraud detection software and tools to conduct advanced intelligence investigations into suspect claims, producing your findings within a report.
The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture.
The Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers.